Sutter Maternity & Surgery Center of Santa Cruz - Santa Cruz (CA)

1 /5 Robbin Martinez: There was only 2 nurses out of 5-6 nurses that “ cared “ for me during my life changing experience here at sutter maturity center. If I could go back & have my baby at Dominican I would just because of the way the nurses treated me. I’m not sure if it was because of my last name or what but they were awful towards me & my family. Never offered me ANYTHING ever. I had to ask for more water or ask to take a shower or ask for help to go to the bathroom & when I did, they acted like they didn’t want to. I asked 4 different times for another beanie for my baby & never got one. They were very pushy & just rude. The only thing I’m greatful for is my baby being here safe & healthy. I wish I remembered the 2 nurses that really helped me so I could thank them. Other than that. If you’re Latina, my advice go to a different place to give birth.

5 /5 Roseanna Arias: The postpartum care I received from Nurses Jenna, Michelle W, Adele & Selam helped me transition into motherhood. They all were super attentive, funny, sarcastic (responding to my humor) and provided extra support knowing my mental health/trauma history. They listened to any concerns or discomfort I had & advocated for me when needed. If I were to have another baby, I would hope to see these ladies again. They were rockstars.

2 /5 Lacey Mitchell: I had a nice experience with my first child. Didn’t care for the doctors much but the other staff and facility was fantastic. However, this second time around, I went to go back and had my first ultrasound and a video visit with a midwife. I then received a $500 bill, and we found out when we received that bill that Sutter doesn’t accept our insurance (which hadn’t changed since the first birth). I get it, we should have looked into this. But I birthed there less than two years ago and didn’t think anything would have changed. I also thought the staff, whom asked for my insurance cards 2-3 times, would have informed me that we were no longer in network. We called and of course got the “sorry we can’t help you” answer, so now are stuck with a $750 bill for a video visit and ultrasound. And of course had to find a new provider. I just don’t understand how it’s okay for them to just take our insurance and not even mention we aren’t in network. But they got paid, guess that’s all that matters to them.

4 /5 Arch theArch: Had three wonderful births here i am blessed for that but please do not have staff have nails there specifically allowed to check cervix… there was one nurse with short nails and my gosh it hurt so bad when she was checking my cervix. The glove could have ripped and it could have gave me and the baby infection. Thankfully i told her your nails hurt even tho she got offended and was only checked by nurses without acrylic nails. It hurt bad.