Dignity Health OBGYN - Santa Cruz (CA)

1 /5 Deanna Delgado Prichard: As an established patient, I was extremely disappointed with the lack of communication and follow-through. When I called to let them know I was pregnant with my first pregnancy at around 5 weeks, I was told I would receive a call in the near future to schedule an appointment. Unfortunately, that call never came. Now, at 11 weeks, I have switched to Sutter, who called me back the same day and promptly got me on their calendar. I now understand why so many people are choosing Sutter.

1 /5 Liz J: I havent even had the opportunity to be seen yet because of this clinics incompetence and lack of general care at all. In April my Primary Care Doctor referred me here. I never heard from them and had other health issues and a family death come up, so I did not get around to calling them until late June. When I called I said I was hoping to schedule an appt from a referral. This girl on the phone asks, "Have we contacted you?" I said..."No..." "Well we contact you within two weeks of the referral." Mind you, this referral was from APRIL and they NEVER called me. I told her that, she looks up my name and claims they dont have a referral and never did all this time. I asked, "Oh, do the referrals "expire" after a certain amount of time maybe?" This girl could not comprehend what I was asking. "We dont have a referral." Yes, I got that...that doesnt answer my valid question. So now I have to call my doctor again and have them send the referral again. Ten days later they finally call and book me out to late August for a ZOOM APPOINTMENT. Not a physical appointment for a first-time visit that REQUIRES A PHYSICAL EXAMINATION to help me with my condition. Fast forward to yesterday I receive a voicemail stating they have to reschedule that August visit because the doctor isnt in clinic that day. I called back in 3 minutes and was told they were out to lunch and would call me after. Ive never received a call. Ive waited months to be seen, and to have my problem resolved or at least diagnosed and treated because I am in great pain daily, for over a year. Then when I Googled their phone number to see their operating hours, I saw the awful reviews. I hope my review, although long-winded, stops at least ONE person from going there. I already know they are not going to care about my issue and chances are, wont be willing to really help me get to the bottom of my long-term pain Ive been experiencing.

5 /5 Alysia Watkins: Had my first visit with DR Sablan. She was super attentive and made me feel super comfortable. I was having major pain in my body and she had a solution right away.

5 /5 Jules Cuyler: I went through the process of having baby with SC OBGYN in 2014. I think they did a great job. I loved the widwives and the doctors. (I also hired a specialist outside of the medical system to guide and support me, so I felt supported that way, too.) Currently in 2024, as the only Dignity OB in SC, I understand the office is quite busy. I was able to get an appointment after getting a referral from my primary doctor. I feel assured that I will receive quality care with my current concerns.

1 /5 Kriss: I had 3 appointments cancelled. One that is supposed to be today 1/27/25 they didn’t have me in the schedule. This really doesn’t care about their patients .