Santa Cruz Health Services Agency - Santa Cruz (CA)

5 /5 Liza Veglia: The Doctors and Nursing staff have taken very good care of me and have gone out of their way to help. The receptionists are very nice and proficient and the check in process is a breeze. I never have to wait long for my appointment or my doctor and nurses. This facility is way better than so many of the Private Practice doctors in this county. Thank you!!!

5 /5 Lisa M: No judgement here, just a marketing/branding opinion. When you open the web site for Santa Cruz Mental Health, the photo is less than flattering. I feel any photo representing your agency and its services should represent a more positive image than the people chosen as your only photograph. It would be more acceptable in my opinion to have a more generic photo promoting success from your services. These two look very sad and down on their luck, rather than Jane or Joe Average needing mental health services.

1 /5 Marc David: I call to make an appointment and I was on hold 20 minutes and had to hang up one time 28 minutes another and at one time they answered the phone in about 15 minutes, should I have some hope that their services might be a little bit better than the ability to answer the phone… It’s discouraging to think this day in age the technology hasn’t been updated to call someone back. Staying on hold this long becomes very discouraging. Is it on purpose to weed people out!! faith in government is already eroding. let alone the idea of having them take care of our health. It’s a shame!! we can certainly do better than this when it comes to human services!!

5 /5 Patrick Quinlan: I contacted the Santa Cruz Dept. of Public Health several weeks ago to report two supermarkets in Watsonville have really inadequate social distancing for shoppers. La Princessa Market on Freedom Blvd. stacks pallets of food items so close to the registers that customers jam together for 15 minutes while waiting to pay. The managers of the store are unable to enforce social distancing and seem unaware of the importance. Watsonville has the distinction of leading Santa Cruz County in Covid 19 cases. Good News. Recently the La Princessa supermarket in Watsonville has changed most of their most dangerous social distancing practices. They cleared out the jams of carts by their meat department. They moved the pallets of food items that were blocking distancing. They had twice as many employees working near the checkout area to keep customers moving out , rather than being bunched up closely in lines. Although I believe more pallets blocking distancing near the checkout area should be removed, the new system was working fine when I shopped there last week. Everyone was wearing masks, although the young manager"s mask did not cover his nose. I applaude the good work of the Santa Cruz Health Department. I change my rating from one star to five stars.

5 /5 Katherine Wilson: The receptionists are amazing. I am always treated well. I also really like the physicians and nurses. The facility is clean and the staff is friendly. Whats not to like?