2 /5 Janis G: Ive gone here once a month for a little over a year. I normally get a mani/pedi, and they always try to upsale. I dont mind, but when Ive already declined, I shouldnt be asked several more times or handed just the gel colors. I dont think theres a good selection for non-gel polish. Gel is awesome, but I dont usually have time to come back for the gel polish removal.
I noticed the service quality decline. My last time here is pictured. I asked to cut my toenails short and straight, letting them know Im prone to ingrown nails. She did not cut them enough, so I let her know, and what is pictured is her second attempt. The middle toenails are crooked. She had left me to assist another customer before I had the chance to look at them. If I cant get a decent, basic pedi; I wont be upsold, and I wont be back.