Pacific Highway Auto Repair - San Diego (CA)

1 /5 Justin Sinaguinan: If youre looking for good customer service and quality work, this is NOT the place. George committed to having the radiator replaced by Monday. When I came in Monday, the work hadnt even started, even after he stated they were having a slow week. George didnt apologize. He just told me to come back again in a day and he looked away at his computer. Once I picked up my car, I saw dings all over the "new" radiator fins, meaning they just shoved it in the car without taking any care. (dings ruin the cooling efficiency of the radiator). When I asked about it, the teenager at the front desk got emotional and started throwing a rant about how it is new. Essentially, if theyre having a bad day that morning, theyll take it out on you. Their quality of work and quality of service is substandard at best. Any other repair shop will do better, and will probably be cheaper. They not only charge labor, but they also make money on the parts they source. This is why they wont use any parts you provide.

5 /5 Trina Avalos: George and team were very professional and helpful with my questions about the repairs. This is a true example of mechanical repair that’s very important for me . Thanks again for your support and service.

5 /5 Brittney Carroll: There was an accident with our car and with everyone in town not wanting to work on it, pacific highway auto really went above and beyond. They ensured that our car would get fixed and that it would get our family back home safe since we were from out of town. They were willing to work with us in any way that would help us out and they really went out of their way to get any parts needed. Highly recommend them and I’m glad I was able to do business with them.

5 /5 Kayla Harris: Quickly and efficiently fixed my car and its issues within a day for a good price. Everyone who works here is friendly and very helpful. Jorge, especially, is the best!

1 /5 Abe: Earlier this year, I came in because of a noise I couldn’t decipher on my Focus. They wound up telling me it was my entire rack and pinion assembly and that it was going to be some insane two-thousand dollar job… when it was just a simple fix that another shop took care of for free. To add insult to injury, I was charged almost $100 for what I assume was a measly two minute inspection that was done with no real intention to actually address what was wrong. Do better.