Natales Auto Service Center - Monterey (CA)

5 /5 Lily: A long overdue review: Natales saved my beautiful 1997 Ranger from the scrap heap. I bought it used --- single-owner, only 75,000 miles and had lived the last twenty years like a pampered house cat, rarely taken out of the garage, so I thought Id hit the lotto. It drove beautifully for about a month. Then came the oil leaks, followed by an ominous engine ticking. By the time I took it to Natales, it felt like every additional mile was damaging the truck --- which they confirmed, on the spot. It took two months. They basically rebuilt or replaced everything under the hood. No call went unanswered and I was contacted regularly with updates and estimate adjustments. The transparency was outstanding and the work first-class. Not an odd sound or a drip since. I couldnt be more grateful. Ill never take my truck to another mechanic.

5 /5 Jeff Jensen: I can not over emphasize what a great place this is. I was in a jam traveling through the state and had a problem with my Jeep. We called Natalies and even though they were very busy, they got us in. The shop is awesome. The employees were so nice. I immediately knew I could trust them. They did a phenomenal job. If I lived here, I would never take my cars to another shop. The owner, Papa Joe, is the nicest man. All I ever want is good work and a fair price. I got that and more. I highly recommend Natalies Auto. Thanks to them, my travel problem, turned into a great experience.

5 /5 Dan JW: Best by far and insanely cheaper than the Cypress Coast. I got brakes on my Subaru for about $1300 when my quote from Cypress Coast was $2790. Additionally I told them I paid over $1300 for the 60K service, they were amazed it cost that much. When I asked them if there was an issue with the alternator because Cypress Coast said it needed to be replaced Natales said there was no issue with it at all. Seriously, just dont even try the auto mall just take your car to Natales you truly wont regret it.

5 /5 Keaton Posey: These guys rock!!!! Expertise in all makes and models of cars. Very honest people. Dont go anywhere else but Natales.

5 /5 Kevin Miller: Wonderful service, staff was very kind, welcoming, professional, and explained everything in detail. 10/10 recommend this place, you will know you’re being treated well and your vehicle is in good hands. Highly recommend this shop.