E.F.I Auto Service - Richmond (CA)

Gustavo Flores Let me begin with Lisa. She’s absolutely wonderful! I love her honesty, sense of humor and great detail about my vehicle. She really cares, more than I could ever say about every mechanic I’ve dealt with in my life. They fix what you ask to get fixed. No “well this, well that”. She will suggest but not push the issue and I love that. The pricing is flat out fair compared to other shops. Honesty and integrity is the vibe of this place. Best of all? I went to get my breaks fixed/replaced and wow. My breaks feel AMAZING! Incredible job! I’ve always heard great things about this shop and it’s true, they are the best and I will NEVER go to any other auto shop for as long as I live. They are wonderful from start to finish. Honest and good craftsmanship and wonderful customer service is what really sold me. Thank you!

ric peralta I have been working with John on all my cars since 2004 if not longer. He has always diagnosed the issues and suggested which items needed urgency vs those that could be deferred a bit longer. He and his team have also reviewed cars I was thinking of buying with a pre-purchase inspection and has waived me off some nice cars (in my mind) for what they were in terms of maintenance and reliability (not the best). Highly recommended team!!

Krzysztof Odyniec I have been coming here for thirty years (and four Toyotas, two of which are still going strong with hundreds of thousands of miles on them); I love Leos work, care, and integrity. There have been times when the fix was simpler than I thought and (at least one time) he didnt even charge me. I trust the work and the price.

Adrian MtZ Ive known him for years, hes done great work on my cars. Look forward to taking them again for maintenance such as replacing the timing chain.

Willie Mallory Owner and employees were courteous & professional. My work was completed ahead of schedule, and for a reasonable price. Ozden has my business from now on, because they get it done!

Ken Oestreich We needed a quick inspection on a used car (pre-purchase). They took us right away, and delivered back a *very* thorough report. The mechanic took us out to the car and carefully showed us the problem areas in a thoughtful/candid way. Loved the experience!

Nicholas Navarro This place is awesome! Professional and very friendly. You can tell they care about customers and they are affordable too. Kieran helped me out and was exceptional. Will definitely come back.

Casey S This is my 3rd experience with Liz and Jose’s muffler shop and I will be a lifetime customer. To say that my experience was top notch is an understatement. As a woman, it is especially rare to feel like this leaving any shop that has to do with automobiles. It’s often a place where you feel dismissed or at risk of being taken advantage of. Not here. Reasons why you should choose THIS muffler shop over literally any other in the Bay Area below: 1. Empathy - Liz and Jose treat you like a person. You can tell they value their customers and go above and beyond to help 2. Financials - Literally saved my car from being totaled by insurance. They helped to get a reasonable price for a catalytic converter theft replacement and built a beast of a cage to protect it. If I didn’t go here I would have been in a panic shopping for a new car. 3. Education - They took the time to educate me on warranty and care of my new catalytic converter. Making sure product lasts for their customers shows that you are always put before profit 4. Speed - My car was back to me DAYS before the estimate. That saved me money on rentals to commute to work 5. Extra Mile - Liz and Jose gave me tips on their favorite cars that are not targets to thieves. They didn’t need to do this but they even were looking out for future me with these recommendations This shop is rock solid. I tell everyone at work who may need a cage about them. Despite the unfortunate circumstances that I had to go there, I consider myself very fortunate to have found this shop.

Ned OConnor 5 stars are unusual on my reviews.. I have high standards. Clean pleasant waiting room comfortable chairs to sit in .Clean restroom in sitting area reasonable smog rates .I called and got an immediate appointment. 5 minutes after arriving my truck was in the shop.

cristhian canales El Sobrante Town Garage is amazing. Very friendly staff, incredibly thorough and professional. I bring all of my family vehicles here. 10 years of doing business with them, looking forward go many more.