Cruz Auto Repair - Richmond (CA)

Casey S This is my 3rd experience with Liz and Jose’s muffler shop and I will be a lifetime customer. To say that my experience was top notch is an understatement. As a woman, it is especially rare to feel like this leaving any shop that has to do with automobiles. It’s often a place where you feel dismissed or at risk of being taken advantage of. Not here. Reasons why you should choose THIS muffler shop over literally any other in the Bay Area below: 1. Empathy - Liz and Jose treat you like a person. You can tell they value their customers and go above and beyond to help 2. Financials - Literally saved my car from being totaled by insurance. They helped to get a reasonable price for a catalytic converter theft replacement and built a beast of a cage to protect it. If I didn’t go here I would have been in a panic shopping for a new car. 3. Education - They took the time to educate me on warranty and care of my new catalytic converter. Making sure product lasts for their customers shows that you are always put before profit 4. Speed - My car was back to me DAYS before the estimate. That saved me money on rentals to commute to work 5. Extra Mile - Liz and Jose gave me tips on their favorite cars that are not targets to thieves. They didn’t need to do this but they even were looking out for future me with these recommendations This shop is rock solid. I tell everyone at work who may need a cage about them. Despite the unfortunate circumstances that I had to go there, I consider myself very fortunate to have found this shop.

Estefania Hernandez Highly recommend! My hybrid car wouldnt turn on in the AM and was looking for a reliable mechanic that could help address. They promptly answered the phone and were able to see & service my car that afternoon to properly diagnose the issue. They identified the issue and addressed it by end of day! Also, loved their customer service and honest pricing as well. Will definitely be coming back!

Rudi DiPrima Since I moved to Richmond a couple years ago, I have been going to these guys for maintainence and repairs. They are friendly, fast and honest. I feel lucky to have found them. I know they will take care of any repairs quickly and give me a fair price. I recommend them to anyone in the area looking for great service.

Daniel Mendoza Fair pricing and reliable mechanic.

Roger Taranto Precision is the best. Ive been going since Ken ran the place and when Luis took over, it got even better. They do good work, charge reasonable rates, and even teach me how to do simple stuff myself. They dont try to get me to do unnecessary work, and I trust them completely on the work they say is required.

Lorena Domingues I took my car to them last week, Daniel checked it over with great care and attention to detail. They pointed out everything that needed to be done, and I felt confident that they weren’t overlooking anything. The price they offered me was excellent, especially compared to other places I’ve taken my car in the past. I highly recommend their services if you’re looking for thorough, honest, and reasonably priced car repairs!

Cheryl Mathison After a tow truck couldn’t start my van, I attempted to remove the battery myself. . . . A few hours later I found Jay’s mobile service. I appreciated Jay’s knowledge, good humor, and quick response. It’s amazing how quickly he got the old battery out (he had the right tools!) a new one delivered to his shop for easy pick up, and installation of the fresh battery. The reasonable service fee was well worth the energy and frustration he saved me. I am glad I found Jay and will be keeping him in mind next time I need to have a vehicle serviced.

Mike Padua I have been working with Ali or YEARS. He is an extremely upstanding and dedicated person and his work is always A++. When going to his shop, you will be sure to have the work done the correct way the first time. He will always tell you exactly what needs to get done and is very knowledgeable in all vehicles. If you are in need of any auto repairs, do not hesitate to reach out to him and his shop. They are very efficient and communication is always on point. Thank you again Ali for all that you have done!

PAUL AP I recently brought my RAM 1500 to R&R for routine maintenance and installation of some new side steps , and I couldnt be more satisfied with the experience. From the moment I walked in, the staff was professional, knowledgeable, and transparent about the process. The technicians demonstrated a deep understanding of RAM trucks, diagnosing the issue efficiently and providing a detailed explanation of the necessary repairs. The turnaround time was excellent, and they kept me updated throughout. My truck now runs smoothly and looks fantastic, and I appreciate their attention to detail and commitment to quality work. I highly recommend R&R Towing to anyone looking for skilled and trustworthy service. I will definitely be coming back for future work.

OG OG Not only did my car get repaired but in a timely manner and I could live with the price as well and the name of the shop is Leos Auto Repair