charlie s carstar auto body, Monterey - Monterey (CA)

Shirin ZK Punctual, professional and Competitively-priced! Would recommend for oil change and other services

Paul Sampognaro Very excellent from the beginning to the end, there are one of the best experiences I had dealing with automotive needs and fair price and Beatrice was very helpfull and knowledgeable and a great smile made my experience comfortable, and finish exactly in a timely matter quick a good and clean I give them an 10 on a scale as and excellent... Going back for all my automotive needs. Paul Sampognaro. Approved....

Marlo Almeida I received PREMIER service from CARSTAR Roberts Collision from the beginning to the end. My service advisor, Gina, walked me through the entire process and constantly provided updates on the progress of my repair. I highly recommend this Company for all your auto collision repair; you wont regret it. Thank you to the entire CARSTAR Robert’s Collision team

Teadora Monteith Its taken me an unfortunately long time to write this review as Ive been driving cross country. Before coming to Tom I was in a huge rut. I had to be across the country in 2 weeks and my car was having drivability issues along with the check engine light being on. It was waiting at the Chevy dealership for a part that they told me they had no idea when would arrive. I called Toms and was immediately able to schedule an appointment with them. When they looked at my car they were able to fix it in a day and charged me less than 200 dollars for something the dealership was quoting at $1,800. I could not recommend this place enough. And would also actively encourage anyone to avoid going to the jiffylube across the street from this location as they were the ones who originally messed up my car (incorrectly installed my air filter)! I wish I could remember the name of the man behind the desk who scheduled my appointment because he was great as well. The employees here were able to reassure me, help me, and save me hundreds of dollars. If u ever have car troubles please seek the help of Toms Auto Shop!

Tom Mc Good and fast service, remember that to use your NEX rewards if applicable.

Kristen Comello Jerry Graham Auto has the nicest staff. They took great care of my car. They were super responsive when I called and asked questions. My car looks amazing! I have used them twice and each time was better than the last. They feel like family and can be completely trusted to do a great job. My car needs a lot of work and appreciate that they only helped me with what I needed at the moment and didn’t pressure me into more work. So thankful for their professionalism and kindness. They finished early and saved me money on my rental car. So thankful!

Dale Excellent experience with Roberts CARSTAR Collision. Good communication, well done work including a quick item fixed on a follow up, works well with USAA and door to door service with the rental car.

Thomas Galland Dropped by after getting a puncture in our tire and needed to go back home on the same day (70 miles north). Unfortunately it was too far gone to repair and the shop didnt have a new tire, but a used one. However, after contacting the local dealership where we got our car from, turns out they had one in stock. The mechanic was concerned about our safety and didnt feel comfortable putting the runflat back on. I made a suggestion to borrow the used tire, get the new tire on, and bring the used one back and they accepted. Thanks for helping us get back on our way, and here is the proof that we returned the tire, hopefully it was still there.

Shelly Shumpert Excellent service, super friendly, extremely professional and efficient---highly recommend!!!! We were in a pinch to say the least, and they saved us. We will always remember and be grateful for their kindness and expertise. If we lived in the area, they would be our first choice for auto service. Honorable, high quality, caring, and uncommon integrity. Wish we could give more than five stars.

Triumphant Traveller Le the owner runs a very organized and professional service for Monterey residents. There is a good energy at his shop and he takes pride in offering valuable service to his clients. We had a smog check and Le went out of his way to answer questions for us. He was extremely helpful and we will be back!