Auto Karma TT - Richmond (CA)

ric peralta I have been working with John on all my cars since 2004 if not longer. He has always diagnosed the issues and suggested which items needed urgency vs those that could be deferred a bit longer. He and his team have also reviewed cars I was thinking of buying with a pre-purchase inspection and has waived me off some nice cars (in my mind) for what they were in terms of maintenance and reliability (not the best). Highly recommended team!!

Casey S This is my 3rd experience with Liz and Jose’s muffler shop and I will be a lifetime customer. To say that my experience was top notch is an understatement. As a woman, it is especially rare to feel like this leaving any shop that has to do with automobiles. It’s often a place where you feel dismissed or at risk of being taken advantage of. Not here. Reasons why you should choose THIS muffler shop over literally any other in the Bay Area below: 1. Empathy - Liz and Jose treat you like a person. You can tell they value their customers and go above and beyond to help 2. Financials - Literally saved my car from being totaled by insurance. They helped to get a reasonable price for a catalytic converter theft replacement and built a beast of a cage to protect it. If I didn’t go here I would have been in a panic shopping for a new car. 3. Education - They took the time to educate me on warranty and care of my new catalytic converter. Making sure product lasts for their customers shows that you are always put before profit 4. Speed - My car was back to me DAYS before the estimate. That saved me money on rentals to commute to work 5. Extra Mile - Liz and Jose gave me tips on their favorite cars that are not targets to thieves. They didn’t need to do this but they even were looking out for future me with these recommendations This shop is rock solid. I tell everyone at work who may need a cage about them. Despite the unfortunate circumstances that I had to go there, I consider myself very fortunate to have found this shop.

Chuck Paradis To my surprise. It was a great experience. I pass by this shop daily in my PT Cruiser without giving it a second look only because I was under the impressing they did minor automotive work such as oil changes and such. My normal mechanic is on vacation and my Cruiser suddenly started running terribly. I pulled into this shop and was greeted in a very professional manner. After a quick diagnostic. He found the problem and made the repairs within the same day. He returned the replaced parts only to find that he used the best replacement parts the market had to offer at a reasonable price. I recommend and would refer others to him.

Francisco Espino This is a really great shop. I never had any problems with him. He always did The job, right. At a very fair price and even on new cars, I have a new Chrysler 300 SRT he changed the oil. He also change the brakes Lug nuts clean everything for a very great price.. I would highly recommend this mechanic because he knows how to work on all types of cars I wouldn’t really just Trust any random mechanic this man has been here over 30 years. I’ve been doing a great job.

MC Chen Lincoln is a top notch honest mechanic and they are definitely cheaper than any dealers would charge you.

Amanda Stewart I was in a MAYDAY situation not only recently when I learned my catalytic converter was stolen out my driveway and they sawed off what they wanted, I was STRESSED etc. FRIENDS HAS ALWAYS BEEN THERE TO PUT MY STRESSES AT EASE! They’re 100% reliable , dependable and MORE IMPORTANTLY AFFORDABLE!!!! NO NEED TO LOOK FURTHER!!! Call them and you will be happy with the price and work that is done on your car!!!

Estefania Hernandez Highly recommend! My hybrid car wouldnt turn on in the AM and was looking for a reliable mechanic that could help address. They promptly answered the phone and were able to see & service my car that afternoon to properly diagnose the issue. They identified the issue and addressed it by end of day! Also, loved their customer service and honest pricing as well. Will definitely be coming back!

Janice Magrath Juan is one of the best mechanics I have dealt with. Honest, knows autos, and does not overcharge. He fixed a variety of problems on my used car, no problems afterwards. He understands autos and takes the time to find out exactly what he needs to fix.

Jorge Espinoza Im grateful to Don José. Hes very good service, trustworthy, and his prices are very reasonable. I recommend him.

A RH G & C provided exceptional service. I highly appreciated how much they communicated throughout the entire process while getting my car repaired. They were pretty quick with repairs and my car looks great.