1 /5 Julie Morey: Made an appointment for 8 AM on Saturday for an oil change. Told them that I would be staying with the vehicle. Dragged myself up early on a Saturday morning got my daughter and three dogs, I’m Pet Sitting, into the car only to arrive and be told that it would take over two hours because they were down a technician.
If they had just communicated to me what was going on I could’ve made different choices or canceled the appointment, etc.
But by the time I’m there, it’s not feasible to take a lift home because I have all the dogs and I can’t wait that long. And the guy just seem to be like oh well you can come in during the week and I’m like I work. And I’m a single mom. This was my time, this is my time to get my oil changed and you have just blown it all up.