Katya Pronichenko I scheduled an appointment with Dr. Boycoff because I was feeling very unwell and needed care. I appreciated that the office was able to accommodate me on short notice, but unfortunately, my experience with Dr. Boycoff was disappointing.
During the visit, she dismissed my questions and requests, making comments such as, «У меня нет времени на вас. Вы знаете, сколько у меня пациентов?» (“I don’t have time for you. Do you know how many patients I have?”) and «Почему вы просто не пошли в urgent care? Если бы я знала, я бы даже не назначила вам встречу.» (“Why didn’t you just go to urgent care? If I had known, I wouldn’t have even scheduled you.”) When I asked to call my mom so she could ask a few clarifying questions, the doctor declined, stating, «Нет. Я уже сказала, у меня нет на вас времени.» (“No. I already said, I don’t have time for you.”)
During my visit, I asked Dr. Boycoff if I had COVID or could be tested, she said, “I won’t test you. Everyone knows that you go to the store and do home tests for COVID.” She then proceeded to tell me that she believed I did not have COVID and prescribed the antibiotic Azithromycin. When I asked if I should go to urgent care, she said there was no need since I had already come to her office. However, not feeling confident in the rushed diagnosis, I went to urgent care afterward, where I tested positive for COVID and was prescribed an antiviral instead of an antibiotic.
After the visit, I called the doctor’s office to request the doctor’s notes be sent to me. The office told me they would send them, but I never received them.
Overall, I felt that my concerns were not addressed and that the care provided was rushed and dismissive. While I appreciate that the office accommodated me on short notice, this interaction did not meet my expectations for professional and compassionate medical care. I hope this feedback is only helpful for improving the experience of future patients, as I do not enjoy posting negative feedback.
1 /5
Ulyana Shika The most amazing, caring, and patient doctor. Highly recommend her to anyone
5 /5