List Best 21 Nail Salons in Chula Vista, CA (Part 3)

Kelly Martinez Martinez Been coming to this place for the last 7 years and Steven is THE BEST!!!! Helen is very good with cutting hair too..

Dee Robbins I really loved going to this salon. I was a regular customer going faithfully every other week. I’m starting to notice inconsistency in the prices for my nails. I keep my nails short and I usually pay $35 for my fills. This past time I was charged more and I did not get anything extra. I notice that they do not have a price list posted for their services. I truly believe that they make up prices as they go. One visit your nails are $35 another time they charge you $40+. It’s honestly sad that they do this to loyal customers. For the most part, they do a really great job on my nails and feet. I just got a bad vibe when the guy behind the register charged me more for my basic nails. I usually always tip, but this particular time I did not tip. They’re either adding in their own tip, or being dishonest and overcharging customers. It would be nice if they had a price list posted for customers to see what they charge. Unfortunately, I have decided not to go back. I am now on the hunt for an HONEST salon to do my nails.

Airra Cruz My 2-week old nails still looks good (except for that chip that was caused by chores lol). And left hand looks better because its my non dominant hand lol. It was my first time going and the service was very quick - under an hour for gel manicure and regular no-polish pedicure.

Daniel Gurtner I’m very happy with the service I received here. Even as guy my shoes can get uncomfortable after a while and coming here and removing some callouses and ingrown toenails definitely helped. I got the #2 spa treatment with a 15 minute massage, hot stones and paraffin. I feel great!

Marla Arciniega I know that trusting others with clipping my nails is a risk. I know mistakes happen. What I don’t appreciate about this place is that they really tried to make me believe I walked in with a “stubbed toe and broken nail” when really my nail tech made a mistake. She tried to cut straight across rather than realizing I have a curbed nail with curbed tissue. When I realized her mistake we went back and forth for a bit then the manager stepped in to repeat that I had stubbed my toe when clearly you can see the clean cut from the clippers. I liked the place, clean and staff is friendly but I did not appreciate the way they handled this mistake. I’m glad I’m not injured.

Kalyn Gomez I love coming here. Im always treated with respect and everyone is so nice and accommodating of my kids. They always do so good on helping get rid of the ingrown toenails I have. The building is always clean and they use cleaned materials.

Miki Major communication problem. I asked what are “healthy nails” or “delux nails” on the touch panel upon checking in, the lady told me “just pick one” without any explanation. The nail technician was surly… I asked if she was going to take care of cuticles, she said “yes manicure” so I gave up (she did take care of cuticles quickly after nail polish was all done) I liked how nails came out, but the service was not match to other places I’ve even to to say the least. So no repeat. I usually leave 20% tip but not this time

Loulou Kaine Loved how Cathy is so careful and my nails are always perfect!

Rhonda Got a basic pedicure here, and they couldnt do it right. The pedicure lady rushed through it and left my nails looking like they werent done. They offered to fix it, and it still looked the same. And all the manager offered was a sorry and a shrug,which does nothing to fix the problem. Pictures 1, 3, and 4 were the first attempt, and picture 2 is the "fix"

Elizabeth Perales The staff are welcoming and offer a variety of spa services at a decent price. I took my 87 year old Dad for his first pedicure and he loved it.

Joseline Albañez Very badly designed, did not do what was asked for with nails and ignored the design I had asked for she kept ignoring me until I told her multiple times then left smudges on my nail, although the lady from waxing was very nice though and they did a very nice job with waxing.

Jasmine Alexis I came here because I previously had a really good experience with Kathy. Today I brought my partner in expecting a positive experience and was deeply disappointed. The ladies that took on our pedicure did not seem enthused at all. The lady who did my pedicure barely buffed or filed my nails and it showed once she started to paint them. They were really bumpy and uneven and in need of filing. My feet look dry and she barely put a pumice to my feet. It was a one two up and down stroke and she was done. As for my partner, we paid for the men’s pedicure which is significantly more expensive and he asked for white wine, nothing sweet and was given a mimosa. The man that was in here prior to us was still receiving a massage when my partners was already finishing up. It clearly states, 20 minute massage. I’m supposed to be paying $90 for my feet and hands and was offered nothing to drink, powder was left all over my clothes and not even an attempt was made to wipe me off. I’m really disappointed that I’m spending so much money for a very terrible experience and that my last good experience means nothing now.

Cynthia Flores I had given them a great review a while back but I’ve been consistently disappointed with service and quality the last few times. After this last service I will not be going back. I got a gel manicure a day before vacation and it looked nice. 2 days later (I was out of town already) one of the gels chipped. Then a few days after the gel edges started to lift a little and it just did not look nice anymore. I was gone for a week and went back to salon about 12 days after the service and I explained what happened but I was only offered excuses. No apologies and not even a discount for a redo. The tech said it was peeling because my nails were too thin (it had been 9 months since I had had gel and this had never happened to me before). But when he was removing the gel it literally just peeled away without any effort. That’s when he did say something about my base not being done right because he was able to just peel off. Still no apologies or discount. I paid for a new set plus gratuity. Photo is what they looked like on the day I went back to salon. There were a few chips on the other hand as well but not as much.

pricella Cervantes They did a great job the first time I came to this place for a pedicure. I came back for another pedicure and a full set yesterday and the nail technician could not get the right shape, the design was crooked and she kept hurting me with the tool she used to shape my nails. Before she even got started, I showed her a picture of what I wanted my nails to look like and she said she could do it. After being in the salon for three hours, I was still unhappy with the work she had done so I asked for a $20 discount because I have to go get these nails fixed somewhere else. I spoke with the manager over the phone to see if they could fix my nails free of charge but she said I had to pay $55 and they can get the nails done the way I wanted. What a waste of money and time. Never again!

Melissa smith 45$ for basic gel polish manicure. Last place I went made the almond shape uneven, she was able to fix the shape and make everything even. The only thing I wasnt thrilled with the old gel polish removal, they used the Dremel tool instead of soaking off. Happy with the outcome, would return.

Vamos Vane The nail tech said the prices were based off length so I did them a bit short asked questions and she seemed very defensive, I didnt want her to get upset so I just sat there as she so obviously was talking about me her tone said it all, it was so uncomfortable, then when she put acrylic the nails looked good so I said please don’t file anymore they are perfect the way they are, she files them down and makes them sharp they looked bad I said that I didn’t like that, she got very upset of me saying they looked a bit sharp and she started ripping them off with her nail clipper and it was very embarrassing, I spoke to the manager who was very professional and sweet since I got there, i said I would be back but I don’t think so after the experience. Nail tech I believe is ivy

Ciara Stafford I had a great experience here! Very clean, friendly and have good chairs that massage good too! The prices are good and my pedicure was good! My first time here. I will definitely be back.

Ashlee Westmoreland Nail tech seemed nice at first but is very pushy and rough if you don’t take her recommendations. She cut me after immediately starting my pedicure. From there she didn’t do much of what was listed on the service sheet. She didn’t clean my cuticles at all. She cut my nails filed them and immediately began painting them. After she painted them she was very rough in scrubbing my feet and going through the motions of applying the lotion literally took her 15min to do my pedicure. I finished before a lady that had been there long before me. She wanted to do an overlay for my manicure and I didn’t want that she insisted and I said no thank you. She began to roughly trim my nails and cuticles. She painted them tried to fix one that she smudged but did a bad job. I sat and let my nails dry for 10 min as instructed. My nails smudged as soon as I got in the car. Other techs seemed nice and thorough. However this is my first and last time at otay nails

Alexis Harrell Waited over 30 minutes for a pedicure. No one informed me that it would be that long of a wait. The owner was EXTREMELY rude while giving a pedicure to another customer. She was rolling her eyes at her and was aggressively filing her toenails. She also grew angry when the lady didn’t want to buy a toe treatment. Will NEVER go back to this shop.

Valerie Duran They were extremely rude to my friend to the point that she cried. She is one of the sweetest people i know so she did not speak up about it. I have been to this salon myself and have never been satisfied. They overcharge and just provide a fast shitty service but charging as if it was more than what it is. Please do not support this business until they learn that taking care of their customers should be a priority.

Angelica Franklin I came in for a pedicure and asked for the 55 minute one which came with the massage. The appointment was not 55 minutes it was more like 35 minutes. They burn you with the wax they don’t even bother to ask if you’re ok. The thing that I liked was that they didn’t talk to me. She started to force a conversation but I answered and said nothing else to continue the conversation. Will I go back definitely not!