The Best 12 MEDICAL SERVICES near Thousand Oaks, CA (Part 3)

Karyn Rexhepi Dr. Desai is an incredible doctor. He is pleasant, knowledgeable, compassionate and very professional. His staff is so friendly and helpful. He listens very carefully to what you have to say and gives you the time and attention you need. I felt very confident in his care. He had to refer me out for surgery and gave me a recommendation to another incredible doctor. My visit with him didnt end there though. He stayed in contact with the surgeon the entire time to make sure I had the best care possible. I would highly recommend him. You wont be disappointed!

Denise Dr. Desai treated me and restored my ability to eat normal again. His staff were also always supportive and helpful. Dr. Desai patiently diagnosed and treated my adult pyloric stenosis with innovation and compassion. He was thorough and after consuming only liquids for weeks, I am once again back to eating without pain! I last saw him in April and its now September. Ive enjoyed a summer with the fresh summer veges and tomatoes that I adore! Life is good.

S P Dr. Cohen is hands-down the best doctor Ive ever treated with. I have very complex medical issues, including fibromyalgia and many neurological symptoms. She is the only M.D. who did not dismiss me but has always listened and done everything she could to help me and is always expanding her knowledge and treatment options. I truly appreciate her as a doctor, as a person, her willingness to constantly be growing in knowledge. Sadly, I had to move from CA and am struggling now to find anyone even close to the care she gave me. Thank you, Dr. Cohen!

Sebastian Reeve [EDIT] Neuron Medical has deleted their reply which said they called me a work day prior to my appointment. They sent me multiple $50 no-show bills in the mail which is what led to this review. Adding a response to Neuron Medical Below and changing Star Rating to 1 Generally a OK practice, Liliana was a good doctor and was sympathetic with a lot of knowledge. Shame she works for Neuron Medical rather than having her own practice, because the group has a predatory policy to take cheap change every chance they get. Edit in response to deleted reply: I never indicated that phone was my preferred mode of contact, and I found out on a Friday about a Monday appointment giving me no time to notify the company. For some feedback, I have also seen numerous practices cancel appointments days PRIOR if it is unconfirmed. Your policy capitalizes on punishing your patients rather than solving your booking issues yourself, and as a result youve lost a patient. You could have a repeat patient and made hundreds but instead opted to sever ties over 50 dollars. No, I will keep the review up for others to know because its very relevant when choosing a practice.

Teresa Brusie Great staff. Came in with a dog bite for my daughter 30 mins before closing. Got her in quickly and were faster than the ER wouldve been.

Itz Yocho Waited there for almost an hour for the uncaring front desk lady to finally tell me they dont take my insurance. She wasn’t even at the desk when i arrived. After 10 minutes she comes and hands me a slip and doesn’t even disclose that i need to filling an online form until after 15 minutes of sitting there. Go somewhere else unless you want to wait around.

Jason Graves The only people served are CEO’s & Supervisors.

David Hokanson Conveniently located for our health care needs

Gregory Hwee I am in my mid-30s and preventive health and wellbeing is a priority for me. I have had a few primary care doctors in my time - I would say many of them were good, but none compared with Dr. Young. Dr. Young is my go-to doctor now and hope she never moves! She focuses on me as a whole person and takes the extra time to share information to keep me healthy. Very personalized medicine and care. Highly recommended!

Mayin Lin People who leave negative reviews for a doctor theyve never met should be ashamed of themselves. Dr. Young has literally saved my life with her amazing diagnostic skills. She takes the time to listen and is very thorough. She always has time to listen to all my health concerns. I joined her new membership fee based practice because she is more than worth it. Even though I have moved a bit further from her practice, she is the only one I trust with my healthcare.

Rita G Thank you for your excellent and prompt care. I was feeling so sick. As soon as i arrived, Barbara and Vanessa introduced themselves and made me feel so welcomed and so much better. Thanks again Santa Paula ER team!

J.M I had a gallbladder and hurneias removed. By dr gordan . I was so scared .I never had an operation done nor have I ever been put to sleep. I went to the dr at Ventura and I was not happy w them they sent me to santa paula and dr gordan was fantastic. Actually everyone was that helped me. They all were super understanding and even though I bet they hear the same questions and concerns daily from patients they spoke to me with understanding and care. Its only been hrs after my surgery and I feel sore but so much healthier. They were fantastic. Thank you everyone that works at this amazing hospital for being professional and caring. It makes us the patient feel alot more at ease .

J Atienza Dr Santangelo is great! She was my mom’s doctor then my dad’s. Front office staff (and back- checks you out) office staff is horrible horrible horrible. If the doctors knew how horrible they are they would most likely change staff. It will just be a matter of time before another good doctor comes to town. And if I see this place in a resume I will most likely not hire them.

Chuck Finley Ive been going to Dr Santangelo for five years and she is absolutely an amazing and caring doctor. The office staff is very helpful and you dont have to wait for an appointment. If you have an emergency, she will see you.

Patti Carr The last place I wanted to be was at the hospital but Dan S. (The mid-level) took amazing care of me. He had to stitch up my face in 2 different places after a fall and you can’t even tell where the stitches were! He did an amazing job and deserves all the recognition! He is a great asset in the Los Robles ER.

S L Horrible! In the past my family and I have had very positive care at Los Robles but I dont think its safe to go there again. Filthy and with such incompetent and uncaring staff. I was in the hallway in front of nursing station for almost 36 hrs, literally ignored by staff when I asked for help. Finally admitted to a room and most nurses I had were clueless and acted like I was a burden. I was there 5.5 days and my room was never cleaned. Needed a CT and it was filthy there and staff was unkempt and dropped tape on floor and then applied it to my arm!! Left with generic discharge info plus my attending Dr lied several times stated hed contacted my PCP, only to find out they had no information that I was hospitalized. Also had to chase down a new prescription from him that he didnt provide to me. He also refused to give me his contact information when I asked the nurse for it, stating my PCP had his info, when they did not. Terrible experience!!

Chola Ocampo The dedication and hard work of the nurses and nurse aides make a significant difference in the quality of care provided. Their compassion towards our mom was evident in every interaction. They treated my mom with dignity and respect, making sure her physical and emotional needs were met. To Jane, thank you for acting as quickly as possible when we had concerns big or small. Your responsiveness and kindness brought us comfort during difficult times. To Katherine, we will always be grateful for the love and care you showed our mom. Thank you!!

Chris Baldwin This place is disgusting it smells they don’t clean the CNA’s are terrible. They promise you lots of physical therapy and they lied. . I would never put another level one in this place. They’re gonna end up dying there. It smells so bad. You have to wear a mask. It’s disgusting. The only good thing or the two nurses that helped my loved one nurse Ariana she’s a fantastic nurse and she will take care of your loved one. Be careful where you put your loved ones never put one there. It’s disgusting.

Margaret Haynes Switzer Receptionist Maryann has to be the most uninformed, rude, and extremely unprofessional person to be in the position of checking in patients. She has a very vile personality and is very argumentative. Kaiser Permanente should definitely check to ascertain if she has a mental problem.

Richard St. DuBois I came in yesterday to seek some assistance from Dr Russaks office for my clients family who are interested in hospice for Dad. I approached Tiffany at the front desk, and explained how theres not much on the Kaisers site for Kaisers hospice services, and weve tried a number of advertised phone numbers in Kaisers member services systems and resulted with no real answer. Before reaching Dr Russaks office, the family printed out and brought in a Kaiser checklist on how to evaluate a hospice program, and to speak with the doctor or nursing staff. Tiffany unfortunately was apathetic, and did not want to review the Kaiser article the family printed out. Instead, she began to write three numbers down to contact the Geriatric appointment line, Hospice line and a Hospice liaison line. As she was writing this down we noticed it was an out of County area code, and so while she explained that everything stems from their LA location, we attempted again to refer to the Kaiser print out about speaking with someone on the care team. Seeming to be fed up with us, she borderline rudely says Im not going to go pull out the nursing staff to answer some questions while theyre with patients. We never asked her to do that, and since she brought up the idea of speaking with nursing staff, we asked if there is a right time and place to speak with them. Apathetically, "I dont know, this is what they tell me to give patients, you can try to call and make an appointment with the doctor." She disengages with eye contact, turns head slightly and gazes at her computer screen, appearing to get back to her work. Not once did Tiffany even consider the consequence of our conversation. For heavens sake, we are looking for a sick, older person to find an end of life care solution to his current pain and suffering, and have been having trouble finding information as to how to connect with Kaiser hospice, so we came into a facility for a better answer. What a disappointing experience.

Coral Eisenbruch Brought my cat in at 3am on New Years Eve, and was helped by Ryan, Dani, and Dr Martinez. They were quick, incredibly knowledgeable and the most sympathetic people I have ever met. Dani in particular (I hope Im spelling her name correctly) had the sweetest demeanor, and Im so grateful they were there to take care of my fur baby. For anyone complaining about expense - this is the responsibility you assumed as a pet owner. I did the math and this clinic is charging around $100/hr to take care of your pet, which includes all of their highly skilled veterinarians such as Dr Pinkerton who helped explain the remaining treatment process, their incredible and patient vet techs, their facility that is open 24/7 even on holidays, and all the required equipment and medicine to treat our pets. Im so thankful they were there to help my cat and while I hope I dont have any other emergencies, I know if I do theyll be well taken care of here at VSEC. Thank you to the whole team!!

David McCracken ​In February 2024, my wife and I received tragic news about our little cat Lewis. He had been losing some weight, and we took him to his vet, where they found fluid around his heart. They recommended VSEC and rushed him to emergency care. This was the most fortunate thing that could have happened amidst otherwise awful news--Lewis had a rare heart condition called restrictive cardiomyopathy. Lewis had a 50/50 shot of making it through the night, but thanks to the dedication and hard work of the VSEC cardiology team, he not only lived to see the next day, but he blew far past the 4-6 months survival rate and made it to mid-December 2024 when, sadly, his condition had gotten so bad that we were feeding him liquid through a syringe. Lewis had fought all he could, and we had to say goodbye to him on December 18th, 2024. Throughout 2024, we took Lewis to VSEC every month, where the cardiology team examined him and made adjustments to his meds. 2024 was an awful year for me and my wife, but we were able to manage everything thanks to Justin and Dr. Russell (our illustrious cardiology team). They were not only kind and patient in guiding us through every step of Lewiss condition, but most importantly of all, they put Lewis at ease. We will never forget Lewis. He will be in our hearts forever, and we will always remember the love and care we received from Justin, Dr. Russell, and the rest of the VSEC cardiology team.

Catherine Jones Excellent service!! It’s your responsibility to verify your copay where ever you go! I have never received bad service at any UCLA facility. I’m a patient for over 20 years.

Negar They charge 2000+ just for 2 office visit no tests performed I was just talking to the doctor! Unbelievable. Fun fact: UCLA charges you when dr responds to messages on the portal which is equal to a full doctor visit in other places.