CH Premier Jewelers - Palo Alto (CA)

5 /5 Alex Castro: Went in with my family. Gary the store manager was very patient and showed my wife and I several JLC watches. We also looked at other watch brands like Omega (for my son) and discussed jewelry manufacturers like JB star and Kwiat the store offers. We have an anniversary coming up. Although we didnt buy anything today I will be returning to the store for future purchases.

5 /5 bensonc8: I have been looking at the Vacheron Constantin Fifty Six for a little while. Couple weeks ago, I went to CH Premier to check out and tried their watches. They have quite a few available. My salesman Gary is very knowledgeable about watches and he is also a watch enthusiast. He took his time showing and explaining those watches inside and out. The whole process was enjoyable and he was not pushy at all. I end up bought not only the Fifty Six I was looking at, but also the Historiques. Gary knows watches even outside the brands they carry. He is the go to guy when it comes to watches. Highly recommended!

5 /5 Arun Jivraj: Id like to share my delightful experience with Sheree at the Palo Alto location. Sheree graciously provided us with insights into the history of this family-owned business. From check-in to check-out, the entire process was smooth and enjoyable. Sherees warm welcome and the time she spent showing us some exquisite Grand Seiko pieces truly stood out. Her dedication and meticulous attention to detail were exceptional. Additionally, Sheree kindly informed us about the summer sale and even offered extra discounts on some timepieces we were interested in. I highly recommend giving them a try, as they offer a wide range of Swiss brand watches and provide excellent service. Cheers

5 /5 Matt Richter: My wife, my dog and I stopped in as we wandered Stanford Shopping Center. I had a pretty simple question: whats it cost to get into Omega watches? 19 years ago, my wife bought me an entry level Seamster in stainless steel. I think it was $1500. Besides learning that there is no Omega at that price point anymore, I spent 30 min + looking at some amazing watches. The sales woman knew I wasnt going to buy, but still took the time to show me, and let me handle, watches from about $8k to a high of $16.5k. While I think one might be able to buy most of a city block in Detroit for that price, and paying more than 2 times the cost of the last three used cars Id purchased combined for that one piece, she knew what she was doing. She was planting seeds. Maybe theyd grow, maybe not. My last job was as a COO of an Ai start up. If itd made it to Series A with me still at the helm, sure, Id have bought myself a nice way to expensive watch. It would have cost less than the rounding error on my new found wealth. Sadly, its not gonna pan out, so no sale today. But who knows, the next job might, and the seed may grow. If it does, Ill be back. And it wont be to just browse.

5 /5 Laura Nibbi: I have spent much time at CH Jewelers, not only buying my own Longines watch there, but bringing my son in, who has become a watch aficionado. Gary Ma, I believe the manager there, or at least the watch guru, spent endless time with my teenage son chatting about various fine watches and their various features. He was so kind and generous of his time, which is not universal, I can tell you. My son eventually bought one there. Whenever I have any issue, such as needing a new battery for my quartz one and sometimes to rewind / reset my mechanical automatic watch, he took care of me with the utmost patience, courtesy and professionalism. He also knows tricks about how to get the manual watch working again when others, including jewelers, don’t. He’s a whisperer. Any time we need a new watch or other services, we will always go to Gary first. Thank you Gary!