List Best 16 Nail Salons in Santa Rosa, CA (Part 3)

Harper M Horrible! If catfishing was a nail place this would be it! Overall environment was extremely stressful , lots of yelling and rushing around. They were cleaning an hour before closing while customers were inside. Mopping around our feet as we received the service. Got a gel manicure, in hopes of receiving a design on ONE finger. The solid color of the gel manicure was okay, but the design was horrible and in no way what I wanted. If you cannot do designs just say that! I’ve attached a picture of my nails (grey) and the design I wanted . This was up-charged 15$ as-well, for one finger! They made fun of my request and made countless comments about my nail size . They include a “shoulder massage” at the end ; to which she basically wiped lotion all over my shirt. Horrible experience and in no way with 60$ DON’T GO HERE! A 4.1 as seen here is not accurate, look to yelp! 2.5 is much more appropriate.

Natalie Levy LOVE getting my nails done by IVY! I’ve been seeing her for almost 2 years now. She is simply the best. She is a perfectionist and very patient. My nails always look amazing thanks to her! Never a time where I am disappointed with my nails. She is also great at designs, comes out better than the inspiration picture!

Joan Wanjau I got my nails taken off here back in Feb. I was debating whether to write this review, since I usually don’t want to knock small businesses from natural mistakes. However, the amount of pain my nails went through is worth sharing to others about their nail remove service. I went in to get my Gel-X nails taken off, over communicated to the nail tech that a lot of places I called don’t have the resources to do this service. They assured me that they do it all the time. The older lady did this service and was heavy handed with the tool …to the point of pain. I felt heat burning through the layers of my nails and told her that it hurts. She adjusted the speed and it got better until it didn’t. I felt this in all my nails. I had to get somewhere so I couldn’t talk to a manager. I highly recommend to avoid this place until they get better. It’s been 2.5 months since the service and I had to regrow my entire nails and they’re still not ready for a new service yet. Such a bummer. I reached out to my trusted nail tech in Oakland and she guided me on the process of healing my nails and warned me about possible infection. It’s so disheartening to have this impression with a new tech. Please be more gentle and learn more about nail integrity. Last picture is what my nails look like now. **my pinky got the most damaged Edit 1 (09/19/2024): I moved back to town 9 months ago, and it took me that long to finally find a nail salon comparable to my longtime tech in Oakland. After doing tons of research and asking around, I found that many people struggle to find a salon that can remove gel/extensions without harming the nails. I tried Santa Rosa Nails and Shiloh Nails in Windsor, but they didn’t meet this standard. But I finally found a place that does! Salon: Pretty Nails Location: 1004 Hopper Ave, Santa Rosa, CA They’re under new management, and their team is amazing! I personally go to Ken, as he came highly recommended, and I wasn’t willing to risk another bad experience in Sonoma County. I may try other techs down the line, but for now, Ken’s my go-to. I’ll post pictures of my gel builder removal and my nails after getting T.A.P. (hard gel) applications. I left completely satisfied and relieved to have found my new nail spot. This was 7 months after my experience at Santa Nail Salon, and my nails now reflect what proper care and experience look like.

Guapely Absolutely horrible experience and horrible customer service, Helen quoted my partner 65$ for a pedicure and manicure and charged us 90$. She not only misquoted us but also cut my partner. Upon speaking to Helen concerning why she was over charging us she stated they charge 30$ service fee for removing nail polish and will offer a discount next time. I will NEVER bring my partner here or anyone in my family.ABSOLUTELY WORST EXPERIENCE BE AWARE BEFORE ENTERING

Janis McCarter I have been coming here for a long time. I get my nails done every two weeks with acrylic and Wendy always does a wonderful job. My husband and I have been coming here for over 20 plus years for at least once a month getting pedicures and always had a great experience. I will always give this place a five star. I will continue to come here for all my needs, and will highly recommend this place to anyone for all there needs.

Abigail Sandberg I asked for a manicure and just wanted natural nails, she proceeded to give me gel nails and didn’t listen when I said I didn’t want that. Then she reassured me she wouldn’t charge me to take the nails off. I come back in to get the nails removed and she tried to charge me for the removal and didn’t even use acetone to remove just tried to pry them off? It hurt and I left before she finished the first nail, pretty disappointed.

Tatiana Becerra My experience was nothing short of spectacular! From the moment I arrived, I was transported to a serene paradise, with beautiful European-inspired landscaping that made me feel like I was on a luxurious getaway. The staff was incredibly accommodating, making me feel welcomed and pampered throughout my entire visit. I opted for the Gold Package, and it was worth every penny! The hot stone massage and wax treatment were pure bliss, and the pedicure was the best I’ve ever had. The attention to detail and the relaxing atmosphere made this more than just a beauty service—it was a luxurious escape. If you’re looking for top-notch service and an indulgent experience, this is the place to go. I can’t wait to come back!

Jay Ponce First and last time going to Red nails. I set an appointment for 1 and Nancy didn’t start till 1:45. I ask for black French tips and the initial A on my ring finger and she said it would cost $55, okay cool. She took 2 1/2 hours doing my nails and then said she won’t have time for the initial, I said it was fine because I was already in a hurry and customers were waiting for her. I then go to pay and she charges me $65 and ask for a cash tip, my nails hurt, they look bumpy and uneven. I am very disappointed she was rude and constantly on her phone so she wouldn’t listen when I asked her if she could fix my nails. DO NOT COME HERE!

Sahar Sina I have came here a few times since it’s right next to my work. It’s very convenient for me. Today i had a regular pedicure the last time i came i had a gel color change manicure. They did a great job and spent quality time i appreciate it.

Deb I can’t believe I paid money for this—I went for a pedicure and now I have a bloody and bruised toe. Everything was rough and painful. Even when reacting in pain, the technician did not apologize to me or try to be gentler. I won’t be back.

jt_Bandit_04 The nail tech was a bit to rough when filling my nails with the file and drill, she made me bleed on three fingers, three of my nails aren’t fully covered and still exposed, and on two of them the nails are off centered. To top it off I wanted my tips gloss and the base matte, I’ve said this to the nail tech twice. Before she applied any of the stuff to my nails and before she applied the mail polish to my nails. Even after those two times she still did it the opposite way than asked if this is how I wanted them to be and to be nice I said yes because it was already to late to say no because it was all cured and everything. The price was reasonable though.

Carol Tait Lori has always provided the highest level of professionalism. Her clealiness is 2nd to none. I always receive compliments on my nails because Lori does an outstanding job. Ive been a client of hers for 20 plus years.