Tomoko Auto Care Center - Seattle (WA)

Sarah Nickel Smith Tony is great! Responsive, genial, professional. Have brought my car in for a few things over the years - when I call and leave a message he returns my calls promptly. He has been successful at speculating what my issue is just based on my descriptions (while also saying he needs to see it to be sure). I feel great about taking my car there and also about recommending it to others.

Cristina Szumilo Don helped me diagnose an ongoing issue over the phone and saved me hundreds of dollars! Im incredibly grateful for the honest and genuine customer service he provided.

Arjae Guiao These guys do it best. I had a major upper timing cover leak which was getting oil everywhere and I had to drive to Canada in 3 days. Safe to say, I made it to Canada and back with no issues whatsoever. I was quoted HALF of what my dealership quoted and in the same amount of time. Anthony, who works the front desk, was very professional and communicated everything that needed to be done as well as timeline. I am so lucky to have a repair shop like this so close to where I live, and they will 100% be seeing me again.

Evan Strother Los Compadres is an honest inexpensive alternative to the gouging you normally get at repair shops in Seattle! Quality work at a great price! Gracias!

Julia Superior Auto Service was great to work with! They did an audit on my van and got super similar results to another shop I took it to, and were able to repair all of the most important issues within a few days. I went back and forth with them a few times about what I wanted done since I was hesitant about money and they were expensive fixes, but they were super agreeable the whole time and gave great communication.

Amber Green This is the best experience I’ve had with a mechanic. He was straight to the point.. no BS (which is rare to find these days) As a woman it was the best feeling ever to be taken seriously & to be talked to with honesty. They took in my car in same day, which thank god because I got a new job & needed it immediately!! They got it fixed quicker than expected & the price seemed reasonable. Overall an easy experience. I will 100% be making this my go to car spot from now on. Thanks again!

Zachary Collings We have been taking our car to 34th street garage for years and always felt their service was prompt and courteous. Most recently, we asked them to complete a specific service as recommended by our Honda CRV maintenance system. First, they told us the tire rotation portion had already been done recently so they wouldn’t need to do that again (saved us some money.) they always provide a helpful red, yellow, green checklist report and I appreciated them helping prioritize the items and ultimately suggest the 2 most critical to repair and another (more expensive) that we could probably wait to the next service to get. I appreciated the thoroughness and empathy they showed. Will continue to use them for all our auto care needs

Mike Decker Love this place, honest and fair. Ive been there several times as my 2012 Rogue is wearing down. From serpentine belt, engine replacement, AC compressor replacement, and next up is brakes, rotors, wheel bearing and an axle replacement. Thank you for your great service!

Nicolas Untz I can honestly say Downtown Automotive is, without a doubt, the best auto shop Ive ever been to. From the moment I walked in, everyone was incredibly welcoming and professional. They went above and beyond by showing me in detail the damaged parts, which really helped me understand the necessary repairs. Even better, they gave me an exact quote upfront, and there were absolutely no hidden fees or extra charges. If youre looking for an honest, transparent, and top-notch auto service, look no further. I highly recommend Downtown Automotive – you can trust them with your eyes closed!

Drew Lee Outstanding experience! Setting up the appointment online was easy, the vehicle check in was painless, they sent the work order link right to my phone with the price for me to approve or decline. They kept me updated with photos of my vehicle, the diagnostic, findings and work orders with prices (with tax) for me to approve or deny. (All on a link on my phone) They text me when my vehicle was done and the guy at the counter when I picked up my vehicle was awesome.