Scott Heflick, MD - Union Gap (WA)

H Gail Allen I visited Mexico this February for the first time, I’m 83 and had walked with a cane for 4 years. I lost my passport and had to stay for an extra week. What to do for that extra week besides sea and sun? What my friend did was call his doctor, Dr. Rosa Maria Martinez. She came out to his apartment that day on her way home, examined me and made appointments, one for X-rays the next day and another with a orthopaedic doctor the day after. She also checked my meds, because the extra week in Mexico left me short, and left me a prescription for enough to tide me over until I got home. She was so thoughtful and efficient. I was so grateful. That would not have happened in Canada. Doctors don’t make house like that. And to make arrangements then for other appointments right away? I really felt she was magic. Thank you.

Shanee Andreas They never answer the phone. Customer service is terrible. Usually a line out the door to check in. We have been waiting 2 weeks for Dr. Bremjit to fill out Emergency placement for my Mother-in-law who has a broken back. We have called every day with no call backs and are visiting for the 2nd time today to sit in there until someone helps us. If I could report them for neglect I would. There are so many unhappy people according to reviews. At what point are offices held reliable for terrible care????

Dayanara Zuniga I am thoroughly impressed with the excellent service and efficiency provided by the front office. From the moment I walked in, the girls were welcoming and attentive, creating a positive atmosphere. They handled my needs with attention to detail and in a timely manner.

Christi Mallow It took almost 3 months to get an appointment for a hospital follow up. Referrals were supposedly faxed by my doctors office to you, only to find they had the wrong fax number. After the referral was received I now had to wait for the scheduler to call me for an appt. I patiently waited 2 weeks for her to call. When I called everyday I finally got an appt. The Dr. Was great and spent time with me and my husband. He did tell us that because there are doctor shortages, hes usually 2-3 months out. I just dont think the process was done very well.

michelle spencer Dr Joe is very informative, cares about my health issues and doesnt just prescribe medication and leave the room. We discuss whether each medication is still helping relieve my chronic pain issues. He cares about my well being.

Kathie Anderson Doc has been our family physician for years. A more thorough and caring doctor you would not be able to find. After moving, we still traveled to yakima for our appointments. I cant imagine going to anyone else. And, its not just us. Ive seen his demeanor with his other clients. The compassion is always there. His staff is as caring as he is. You will not be dismissed or treated like you are irrelevant.

Sheree Walruff Well, I had to wait a few months to get my appointment, but understandable do to Covid, and short staff. I was given options to contact if I needed care. My experience has been really good. The staff are really friendly, and informative. I am told ahead of time of any schedule changes I need to make. I still have a couple months to go, but I look forward to my visits. My counselor has been a God send. This treatment, I believe, will save my life.

Muhammad gns HABIBI MASHALLAH CLOSED

Nachelle Conley- McCrumb Very very nice and friendly people during a hard time.