Pacific One Collision and Restoration - Federal Way (WA)

J Smith This was my first time using this shop . I needed to have a battery cutoff switch added to my classic 68 mustang and the transmission serviced on my GMC sierra pickup. They were able to complete both jobs in the same day for me so I only had to take 1 day off of work and the level of service and work I received was amazing. They did a perfect job on both tasks. The owner even drove me home in between services and came and picked me up when it was done. Keith the office guy is very knowledgeable and a pleasure to work with . This shop is a real relief when the industry is flooded with so many sketchy shops. They even gave me great pricing compared to many other shops I had been quoted by. I would recommend these guys to anyone looking for peace of mind when having work done on your car. Will definetly do business again and refer anyone I know needing work to this shop. Great staff. Great service and they even have a shop dog!! Thanks for all the hard work. Sincerely jesse smith

Dorothy Gorder The technician that came out to assist me in my time of need was very kind, friendly, patient, understanding, and all around a true blessing. For my situation a person had stolen my keys so that I couldnt leave. I just happened to have had enough money on me to call the mobile mechanic to remake me brand new keys so that I can drive my vehicle away. Im not sure the cost in general for a mobile locksmith, about 8 years ago I did need somebody to get into my garage for me and that was $180 I believe about 8 years ago and for this particular technician to come out open my car and also provide me with a key that would open my door and would start my vehicle I paid $220 so I would have to say in comparison pretty reasonable. Later on that evening I thought to myself man I should make a copy of my copy and Walmart was not able to do so because they dont have the car key to have a duplicate made. I then called the mobile mechanic and asked what that would cost or what that would take or if they could even make me a duplicate key and unfortunately it would have cost me the exactly same amount to get a replacement key or I should say an extra key so lesson learned I should have asked him to make me two keys the first time. Because theres no way I can afford $440 out of nowhere. So if you call this mobile mechanic and you think you might need two keys at all ask the first time. But definitely overall extremely satisfied with my mobile mechanic. I wish I remembered his name cuz he was very very polite very kind definitely a sweet Young man.

Chance Sutton Great job. They fixed my car in no time. Fantastic. Good mechanic in Tacoma

Savannah Chavez They did great work!! It’s never any fun when you’re involved in a car accident, but they handled my experience so well and answered all of my questions regarding insurance. They were kind and worked with me on drop off/pick up times. Quicker repairs than I’ve had dealing with any other auto body shops!! Would definitely recommend for your car repairs.

Katrina Houston Excellent communication throughout the whole process better than my insurance company I can say! Kept us updated on everything. He even ordered our car parts almost a month before getting our car into his shop so we wouldn’t be out of a vehicle longer than needed. This family owned shop is very friendly, kind and well spoken manner answered all our concerns and matched our needs. Through my insurance Partners I would had to wait till almost March. Express Auto Body and Paint Collision got us in Mid January and had us in & out faster then expected The body work speaks for it self. I was truly amazed upon picking up our car. I highly recommend Express Auto Body and Paint Collision for all your detail/collision needs.

Jessie LeCall Worked with Nick and his team. Very professional took great care of my vehicle while in for repairs. Repairs were done in a timely manner and thorough, great communication and was supportive in an issue with faulty repairs from a previous Ford Dealership. Highly recommend.

Rosa Alaelua They handled everything! Being that it was my first car accident, I was not sure of what to do, what steps I need to take, the process of the repair. These guys rock! I dealt with Andrea Toves. She was AMAZING!!! When I got there we went over the damage of my vehicle. She took pictures of my car. Then said “don’t worry, relax we got this”. She was not kidding. She would messaged me to keep me updated with my repair. I’ve never had to worry about my repair. Thank you Complete Collision CARSTAR for an incredible experience and job well done on my repair.

M Scuba Arturo and his team got my 94 Mercedes C280 driving the best once more and I have my favorite car back on the roads