Optum - Soper Hill Walk-In Clinic - Marysville (WA)

1 /5 S M: Walk in clinic only!!! AS PER RESPONSE FROM THE CLINIC. THIS HAD NOTHING TO DO WITH FFONT DESK STAFF!!!!! I was one of two people there. It was quiet. I literally was called back in about 2 minutes. The lady took my vitals, seemed to be bothered and not at all friendly. Let’s not mention couldn’t do a BP. I mentioned it was wrong, come on 41 I’d be asleep. So I thought this will be fast. NOPE!!!!! I sat there for 40 minutes, looked out the door all the rooms were empty & lights were on. So I was still the only patient there. I finally just hit up and left. After sitting in a room that long and not 1 person came in to see me or even provide a reason for the EXCESSIVE WAIT. I listened to the staff talk about patients and personal lives right outside the door. So clearly they were not busy if they had that much idle time giggling and gossiping. There needs to be some decorum at a doctors office at a minimum. If you’re so occupied with your own desire to gab and not care for patients maybe you shouldn’t be there!!!!!!!! It’s one thing to talk about personal stuff but when you discuss patients and people can hear you that’s just disrespectful. Not to mention leaving another patient to just sit there for 40 minutes. Last time I sat at the walk In that long, they turned out the lights and cleaning crew was there, that was unbelievable. So, this time I was not happy and I left. Never once seeing a provider. I’m not sure what’s going on at that walk in clinic but it’s unprofessional at best.

5 /5 Victoria Johnson: This clinic is amazing. We’ve gone to the older location since 2000, love the new location and are very lucky to live so close by. Every single time I’ve had to go in sick, I’ve had excellent treatment. They have an X-ray machine, an echo cardiogram, a fast lab, and a wonderful staff who make you comfortable and are kind and generous.

1 /5 Conner Hastings: This clinic is just another big corporate s show. They push you through the doors and treat you like a number not a person. After I was in a car accident they did the bare minimum in terms of treatment and when I went back to ask for a doctors note for lost wages they told me I would have to make another appointment just to talk to the doctor. Wouldnt give me an email or any contact information. Literally just needed a quick note but they just want to bill you more. Avoid this place if youre looking for quality care

5 /5 Lucy H: I have been very happy with the doctors & staff at the new Soper Hill Clinic since before they moved from their Lake Stevens office. Always professional and friendly.

5 /5 Yeon Eui Hong: Thanks for the fast and professional services for my husband on Sunday afternoon. Everyone cared him very well, so his condition was dramatically improved. Also, the brand new building was very clean with many rooms and facilities. Im glad that this clinic is located just a few blocks away from my house.