Optum - Marysville - Marysville (WA)

1 /5 Brittany Crosby: Im extremely upset with this place. I specifically had my daughter get her blood drawn for her iron. And for some reason they didnt even take her iron and thats all I did it for. It was traumatizing for her and took 4 people just to accomplish it. Absolutely not acceptable that they didnt listen to me about what the lab was even for. They dont accept my insurance now and I cant go back to get it re done. I used to love this place but after that bad experience I dont care for this location. I shouldnt have to get a babys blood drawn twice because of their own mistake.

1 /5 Ami Braschler: Im giving one star only because the people we spoke with were kind. My 26yo daughters PCP left the practice and they did not inform her nor try to get her set up with a different doctor. We called today, 12/26/24, as my daughter is out of her depression meds and the pharmacy wont refill as her PCP isnt around to authorize. We are told she has to schedule a "Transfer of records" appointment, and the first available is JULY 14TH 2025- thats SEVEN MONTHS from now!! We do this with the caveat that her meds can be refilled until this appointment. We are told no problem, we can do that. Well, guess what? The Dr the request is sent to DENIES the prescription until my daughter is seen. ARE YOU JOKING ME?? She is off her meds for a week already, and you want her to wait SEVEN MONTHS to get back on? This is outrageous and completely unprofessional. Doctors take oaths to do no harm, but have no problem denying someone their medications because their doctor left the practice? I am FURIOUS, and if I thought it would do any good whatsoever, I would call back and raise he!! with the office. Unfortunately, my rage would only be heard by the same kind people that tried to help to begin with. I definitely DO NOT recommend this clinic to anyone, and am researching other offices for my daughter now. This place is ridiculous.

5 /5 Peggy Bourque: I’ve been a patient of Everett Clinic since 2016. I have never been disappointed with the quality of care, communication or billing. What particularly amazes me is how well matched the medical assistants are, with the provider. Perhaps it’s simply that anpplicants are well vetted?! Every referral I’m given always results in a positive experience, even if the diagnosis isn’t a minor/sumple one. Hands down, every aspect of care at Everett Clinics -Now Optum- is top notch!!

5 /5 Kelsey Sokolis: We’ve had Dr. Chen as our daughters pediatrician since she was born in December 2022. She has always been such a great doctor. We had a pretty scary experience today and rushed in to have our daughter looked at, Dr. Chen was in an appointment but still took a few minutes to come take a look at our daughter to reassure us and give us a peace of mind. She went above and beyond for us today for coming in without an appointment and I will never forget it, ever. Thank you Dr. Chen for being someone we can trust with our daughters health care!

5 /5 Alison Wien: I had a great experience recently at the walk-in clinic with Dr. Kalayanamit. He was kind, professional, and efficient. Super nice of him to offer for me to my chart message in if my symptoms were worsening. The medical assistant (I believe her name was Carrie) was also excellent. Keep up the great work!