Nail Paradise - Spokane (WA)

1 /5 Sara Araica: If I could give 0 stars I would. Do not waste your time coming to this place. Customer service is horrible. They give you attitude from the moment you walk in, until you leave. I came to get a pedicure and the guy proceeded to put my sandals on without the polish being dry fully. I told him I didn’t mind sitting to wait for the nail polish to dry, and he proceeded to ignore me, or give me the paper sandals that all nail salons give out in the mean time your polish dry. I still paid and TIP THEM BOTH individually. As soon as I got to my car, I took the sandals off and they were all smoosh into it and turned around to see if they could fix it and they had already left. Obviously they were in a rush because they wanted to leave. I came two days later to ask them if they can fix it or give me a refund. To what they automatically said “we don’t do refunds” and then she gave me attitude the whole way as she kept explaining me “how regular polish work”, until I had enough and I told her, I’m 27 years old, I know how nail polish work, you guys put my sandals not me. I’m being polite no need to keep giving me attitude or keep rolling your eyes at me…. Long story short, if you don’t like getting attitude while you are paying so much money for a service that they specify for, don’t come here.

5 /5 Hillary Hanich: I went to Nail Paradise today and left absolutely loving my new look, the gals were super fast and efficient, I got a full set done, no pain, no games! The atmosphere was nice, and everybody had a friendly, calm demeanor. Other gals were in there, getting manicures and pedicures as well. I will be going again without a doubt, impressive nail shop.

5 /5 Emily Fulton: I love this place! Relaxing atmosphere, very sweet professionals who are fast and do quality work. Other places are slower and use too much acrylic, resulting in premature breakage and separation. My nails always last two weeks before I need a fill when I have them done here.

1 /5 Char: The first time I came in my nails were fantastic and they lasted 2 and a 1/2 weeks it was a gel manicure. The second time I came in 4 days ago I got the same thing and my nail polish is already wearing off at the tips and you can see through to my nail on some of the paint. Yes its very glossy so from a distance it looks nice but to have it wear out after 3 days is ridiculous and not worth the price. I will not be coming back

1 /5 Madison Bisset: I came in on Monday 7/1 to get a manicure and pedicure. I got a gel pedicure (it’s great the man who did mine was fantastic!) I then got moved to do a dip manicure and it seemed to go well I was happy when I left. By Wednesday my dip started to come off my hands like literally popping off. I went in on Saturday since I was gone for the 4th of July holiday and asked to have them fixed. They said they could fix them and would do the 7 fingers that was missing dip for free.. great! I then asked the lady to fix my next finger (because it was also about to pop off) and she accused me of picking my nails and ripping them off… she then gave poor customer service and attitude asking “well what do you want” and I just said please fix the poor job that was done on Monday so I can get what I paid for. She was rude when doing the rest of my nails and left them sloppily done. I knew on Monday not to come here due to friends and family having a bad experience here ( to include getting an infection on their toe after having a pedicure done with unsanitary tools..) but it was my last resort to get my nails done before the holiday! Will not ever be coming back!!