Memorial: Hospital: Dr. Jacob Joy, MD - Yakima (WA)

Daniel Nicksic Dr. Heflick is fantastic, he cares about his patients and there well being. Very personable and has a great bed side manner.

Dayanara Zuniga I am thoroughly impressed with the excellent service and efficiency provided by the front office. From the moment I walked in, the girls were welcoming and attentive, creating a positive atmosphere. They handled my needs with attention to detail and in a timely manner.

Kathie Anderson Doc has been our family physician for years. A more thorough and caring doctor you would not be able to find. After moving, we still traveled to yakima for our appointments. I cant imagine going to anyone else. And, its not just us. Ive seen his demeanor with his other clients. The compassion is always there. His staff is as caring as he is. You will not be dismissed or treated like you are irrelevant.

Melissa Barragan Staff is very nice and all organized. Dr Shady did an amazing job on my teenager sons tonsillectomy he was funny, polite, and knowledgeable. Thank you for doing a wonderful job doctor.

Michael Johnson This visit was for my annual physical. Dr. Pontarolo and I went over results of my blood tests and my resent physical issues. Everything went smoothly and efficiently and professionally. I feel very fortunate to have Apple Valley and Dr. Pontarolo as my care team. l highly recommend this practice!

Dame Dr. Thomas was very helpful and I enjoyed that he thought out loud. It helped understand what he was looking for and made the visit less stressful. Also the nurses are always kind.

H Gail Allen I visited Mexico this February for the first time, I’m 83 and had walked with a cane for 4 years. I lost my passport and had to stay for an extra week. What to do for that extra week besides sea and sun? What my friend did was call his doctor, Dr. Rosa Maria Martinez. She came out to his apartment that day on her way home, examined me and made appointments, one for X-rays the next day and another with a orthopaedic doctor the day after. She also checked my meds, because the extra week in Mexico left me short, and left me a prescription for enough to tide me over until I got home. She was so thoughtful and efficient. I was so grateful. That would not have happened in Canada. Doctors don’t make house like that. And to make arrangements then for other appointments right away? I really felt she was magic. Thank you.

Savanah Currie I was worried because of the reviews, but clearly people are dramatic and don’t understand that the people in the office are just doing their job. Both the woman and the man who I encountered were very friendly. I went in for a preemployment drug screening and everything was fine no issues and very quick

Shawn Cadwell We have been coming here as a family for decades; nearly since the clinic was opened... Weve seen multiple providers as Day-Of Appointments and have had just 3 changes in Primary Care Physicians in all that time!! Their Service, Communication and Professionalism is second to none!! The Clinic Environment and Location is excellent and convenient!! They offer an array of Service Specialties from Dedicated Professionals and their Caring Attitude comes through in everything they do!! Do not hesitate to come here if you are looking for medical care!!