J & J Autobody Repair - Lakewood (WA)

christy H Out of all the things we have done for our independent auto repair company being part of NWACA is the best by far!

Pamela Gerald I had rear brake service done and the mechanic showed me all the brakes and explained everything to me. My front brakes were fine but only the rear ones needed brakes along with calipers. I appreciated their honesty. The dealership on the other hand initially told me I needed to replace all four brakes, which ended up being a lie. I recommend taking your car to this Meineke.

Casey Franco Very nice crew, cordial, coordinated, and smooth process! Chad was fun to connect and have a conversation with. Thank you for also taking the initiative of detailing the car, you guys did not need to do that! Definitely recommend working with this company from my experience. Thank you again!

David Plotts Time and time again, AIR has gone above and beyond excellent vehicle service for me and my family. John and his staff are friendly, honest, understanding, and truly willing to help those in need. Over the years weve taken our vehicles there for standard maintenance, but also consulted with them at times when I wanted to grow my DIY skills. On many occasions theyve helped us out of a jam, providing assistance on non-standard issues just because theyre good people. To me AIR sets a gold standard through trustworthiness, general kindness, and standing behind their work. They deserve more than 5-stars!

nuru hassen If you’re looking for an auto shop this is the BEST place in town! They were able to get my van, suvs and sedans we use for our business. They fix right away and fix major repairs within a day! Alex, Mario and also Anna is communicative and honest! The whole staff did an amazing job for a fair price and quality work. I am so thankful I found them! THANK YOU VERY MUCH!

Elliot May The employees there took care of problem at their cost. I will continue to use them because they were honest.

Jochen Scholl Ben and his team are absolutely superb professionals. Super friendly, super fair pricing. They know exactly what they can do, and what they can’t. If you want to avoid being robbed by local vendor dealerships, here is your alternative. Great scheduling online, reminders, no wait times…what more can one expect?

Donna Bigley As a military family, we’re all too familiar with Murphy’s Law—and sure enough, just days after my spouse left, my car suddenly stopped going into reverse. From the very first phone call, I felt like my car was in good hands. After a thorough diagnosis, it turned out I needed a new transmission. We weighed our options and decided to move forward with the replacement. The shop had my car completed within a week, and when I picked it up, the interior was just as clean as I left it. Throughout the entire process, I felt like my concerns were truly heard and addressed. I appreciated the communication and professionalism. Now I’m just waiting on the 10-day/150–200 mile check-up to make sure everything is running smoothly, but so far I feel confident in the work that was done.

Pam Logan My truck broke down at a gas station, 40 miles from home. Cody nit only answered his phone on a Sunday afternoon, but was on-site in less than 30 minutes. He diagnosed the issue and had it fixed for less than u would have paid to get it towed to a repair shop and diagnosed. Back on the road in no time flat!

Kat Stryker 5/5, highly recommend, this will be my go-to shop!! I brought my 07 Honda Civic to this shop because I had a leaky sunroof and windshield. The owner, Mark, and front office person, Bethany, were incredibly friendly, helpful, and understanding. They kept me very well informed of the procedures they were doing, let me know what the "must do" vs "can do later" fixes were, and were very clear about costs of things. Also, there was absolutely NONE of that cliché "youre a woman in an auto shop, so Ill talk down to you or make you feel less than" stuff. (That may seem like a small thing, but women will tell you its a big deal.) I picked up my car yesterday, and I am absolutely thrilled with the work. They even found a couple of things the previous owner had left behind under the seats that I had missed (purchased about 16 months ago)! I plan to take my car back when their seasonal detail shop is open, and my partner will be bringing their car in for some tune-up work. Mark & Co have a "our customers are honest, hardworking folks, so were gonna do right by them" mentality, and it clearly shows in how they talk with folks and the work they do.