Chromatique Salon - Bellevue (WA)

5 /5 Laura Atencio: Trinity was super kind and knowledgeable during my first visit today! She knew how to frame my bangs, had excellent energy, and took the time to perfect my bangs when I wanted them slightly modified after she checked in with me during the cut. I cant wait to come back again in a few months :) The salon itself is beautiful and super sunny. The staff is welcoming, fun, and the tunes are just right :)

5 /5 Abby Mosey: Literally my favorite salon and the only salon I’ll ever go to again, everyone is so nice and Evelyna does an outstanding job, each time I leave their salon so happy and pleased with my hair. I’ve been to so many salons in the past and none of them compare to chromatique! I’ve been going to chromatique for about a year now and never left disappointed or upset about my hair. With whatever hair inspo you had you best believe chromatique will copy and paste it to your head but 100x better. All the staff are amazing and are always so nice and welcoming! Forever will go to chromatique❤️

1 /5 A B: Came for clearing knotty hair and get haircut with deep conditioning. The knots were eventually asked to be cut because stylist kept saying she is close and when I took a look 2 hours later, she was no where close. Had to cut the knots, and then she offered to do a straight cut but charge the same as a layered cut and would take 30 more minutes. Low and behold at the 30 minutes there were no visible layers. After insisting they be visible got a "you saw me do it". At the end got charged additional $42 for "extra time/density". One good thing was stylist was very personable and hence dint feel first two hour plus slip by. But dont be fooled that if you have the last appointment of the day the service will end by the time it closes. It ran well beyond (atleast 1.5 hrs after). Spent 200 dollars to waste my time, not feel satisfied, a neck ache from lying there in the sink 2 hours. Spending another 5 minutes writing this review but hopefully saves someone else their precious time away from home. Not worth it.

1 /5 Miss Liss: I am updating my review based on two recent experiences. Initially, I got my first set of extensions due to hair loss. I visited an "elite" stylist, and the results were fabulous, boosting my confidence as I waited for my hair to regrow. Unfortunately, after undergoing four surgeries this year, I decided to remove the extensions for my last two surgeries. I planned to reinstall them once I recovered, but the elite stylist had reduced hours, making it difficult to book an appointment. I ended up seeing a "junior" stylist for color, which turned out well, but the process took nearly twice as long. She expressed interest in gaining experience with extensions, and I appreciated her personality, so I booked her for the extension reinstallation. However, the color was slightly off, so I had my hair lightened. While I liked the lighter pieces, the process again took nearly twice as long, and I almost missed out on a blow-dry and style both times because she ran out of time and had to delegate the task to someone else. My main issues were the time spent in the chair and the quality of the extension reinstall. They sat much lower than before, despite my instructions, and one piece was sticking out and poorly sewn in. Additionally, there was no final check to ensure the extensions blended with my natural hair, resulting in a noticeable difference between the two. I believe this was due to the stylist running out of time and someone else having to finish the job. I looked ridiculous. Additionally, the junior stylist even tried to sell me more hair, despite my hair being in excellent condition and already being a lot of hair. When I called to have them fixed, I was disappointed with the response time, especially considering the cost and needed to be presentable. Eventually, I was scheduled to see the junior stylist again, even though I requested the elite stylist. I was told the elite stylist wouldnt get paid for the work, which I found unfair. Customer satisfaction should be a priority, especially for loyal clients. I agreed to let the junior stylist fix the extensions under supervision, but they were still not sewn in correctly. She couldn’t be monitored the entire time. There were gaps where my fingers could go through, and the extensions were bulky and unevenly placed. After spending six hours and tipping three times (the stylist and the front desk person for blow drying and curling my hair *which should always happen during a visit*), I ended up with a subpar outcome and wasted a lot of my time- it was exhausting. Be cautious when choosing a junior stylist and be prepared to spend double the time in the chair.

4 /5 Sophia Bruscato: I booked an appointment as a model for practice day, and Erika did an amazing job fixing and neutralizing my grown-out bleach and tone! Service was very good, the girls are so nice and Erika was very patient with me when I was super nervous about getting the color right!! She also did an Olaplex treatment after coloring to restore some of my hair’s health. Highly recommended and will likely come back!