CrazyApfel I found myself suddenly in need of an emergency mechanic – here I am, out of town in Portland, OR, and my oil pan is busted. If only someone could come right here, on Memorial Day weekend, and fix it for me so I can go home(yeah right)! He contacted me back, and said he could help. Not only that, but he comes to where you are(no need to have it towed to a shop)!
It wasnt an easy fix, but Rick uses all means at his disposal. When it seemed he wasnt going to be able to fix it over the weekend, he prepared to tow it for us. Then, with it on the tow dolly he realized what he could do differently, and fixed it. Theres still a couple things I need my mechanic to do for it to be completely repaired, but Rick & his team took care of me & my son, did locate a new oil pan, put it on, and got it running. I was able to drive it over 200 miles home instead of having it towed.
An experience for my son, and my wife and I are very grateful! Rick is an amazing person, keeping his word, and his way is to think of a way to get it done, and do it. If youve ever had a mechanic friend help you by working on your car, its like that. He drove us to a hotel when we had to stay a night, and he is intentional to be affordable. A man with integrity, and he applies that to his business.
If you are on the road in NW Oregon or SW Washington state and have vehicle troubles, give Rick a call!
5 /5
Jose Montiel Would not recommend going to this guy. He replaced my timing belt and water pump on my car but he did it incorrectly he had missing blots and loose bolts and he bent some stuff also he was avoiding my calls and text when he knew he messed up my car. Avoid this guy It doesnt seem like he knows what he is doing.
Edit:No one else but Ricks mobile mechanic and the shop that fixed his mistakes worked on my car. I dont know where he got that multiple people work on it or how he would know. And it was about a week after he worked on my car that it started making a horrible grinding noise and I told him right after it happened. So I dont know about the several weeks later when it was around a week and I had barely driven it just to work for about 4 days that is about a 7 minute drive. Posted pictures to show proof. Got my car nov 22 and it started having problems dec 2 and a picture of what the shop found and fixed.
1 /5
Reginald Richardson Jr. Updated Review – 3 Stars June 25
I previously had a negative experience with Rick’s Mobile Mechanic due to a lack of communication and an issue with the service performed. After several failed attempts to reach him, I was finally able to contact Rick using an unblocked phone number. To his credit, once we spoke, he apologized for the breakdown in communication and explained there were extenuating circumstances.
Rick refunded the amount I requested for the corrective work I had to do on my own. I respect that once contact was made, he took responsibility and made things right. That level of accountability matters.
Because he addressed the issue and followed through with a fair resolution, I’m adjusting my original review from one star to three. I believe that with any service-based business, both the customer and the provider share responsibility—customers should do their due diligence, and providers should remain consistent and communicative.
This updated review reflects a calm and mutual resolution. I appreciate Rick’s willingness to make it right.
zero stars, I would—solely because of Rick’s complete lack of integrity.
He came out to fix my truck’s fuel pump. After the repair, I went to fill up the tank and gas immediately started spilling onto the ground. Come to find out, he never reattached the fuel filler line to the gas tank. A careless and dangerous oversight.
I called Rick immediately—he said he’d come back out to fix it. That was over two weeks ago. I’ve called him several times since, and he’s been dodging my calls ever since. No follow-up, no accountability, no professionalism.
I ended up having to fix his mistake myself.
If you have the misfortune of working with him, make sure you use a payment method that you can dispute with your bank—because once he has your money, don’t count on hearing from him again.
Stay far away. Find someone who actually stands behind their work.
Update June 19: Rick responded to this review disappointed I left a one star review. Still no accountability taken, Apologies given. Let’s see what Rick said
Rick: Thanks for the bad review. Crazy you want to put down someone. Especially coming from someone who teaches the word. Seems fake to me.
God bless.
Me: So you respond to me now after I called several times and left voicemails needed your help. Im happy to take it down if we can have a conversation about what happened.
How come a Bad review was the only reason you responded I had to do the repair myself because you did not get back to me. I had visitations to do. I wouldve expected you to take more care for someone who does teach the word. And the fact that now you respond, shows me you do in fact, lock integrity. Reconciliation as possible but first you got acknowledge you made a mistake by not getting back to me after 10 days . the day I called you and you answered you said you would come the next day and you never came.
3 /5