U Save Insurance - Spokane (WA)

Concetta Fedler I appreciate the transparency in their communication. They clearly outline policy details, so I know exactly what to expect without any hidden surprises. Their friendly demeanor and expertise made me feel comfortable discussing my health needs.

Tadd Howard An agent got back to me after I made initial contact via voice message. She was extremely knowledgeable, guiding me to the correct coverage for my newly formed business. The process was easy and efficient as well as affordable. So far, so good. Would recommend.

Julie Smith ABC Insurance has friendly helpful staff. They are willing to shop for better insurance prices for their customers. I really appreciate their honesty. If there is something better for you they will tell you.

Julie Morris In the beginning they were wonderful. East to get ahold of someone during office hours, quick to do vehicle changes. Good communication. THEN the carrier we were with quit carrying insurance in Washington. I called a month ahead of time to set up new insurance. The person answering the phone told me they were busy and were contacting customers a week or two before the actual expiration date. Well, between work and life and a vacation, I checked dates and found we had expired already. I called and go no call back that day. I procured quick insurance from another company. I called them again on my next day off. The person answering the phone sounded contrite, apologized over and over and assured me she would email me quotes and call me back when she sent them. It’s been crickets since then. They don’t even answer the phone for me now. NOT a way to run a business. Super sad because I used to recommend them to everyone I know. Now I have zero faith in the. I even sent a message through their website and have heard nothing.

Asher Ernst We’ve worked with Mike on a lot of different types of policies and he’s been incredibly helpful. He has done everything from our personal policies to helping get us builders risk insurance and even licensed and bonded as a general contractor. One of the things that Mike brings to the table that’s been such an added benefit for me is that he is able to walk us through processes that I didn’t know anything about, but because he has such experience he made it much less stressful. I recommend him to all of my friends!

Tina Butori Jim and Tiffany have always taken great care of our family personal lines needs. I would recommend them to anyone looking for auto or homeowners insurance!

Mollie Houser Oh my goodness, Mac Romney is a saint from heaven. He is so helpful and knows exactly what I want/need before I even have to think about it. I have no idea where to start with insurances at all and he led me in the right direction for a much better price then anywhere else I asked. Such a kind honest person, I truly feel safe with Mac being the person to help me in these stressful situations. Rare to say that about people these days but Mac Romney is truly the exception. Can’t say enough good things about this guy, don’t waste your time like I did and call Mac first.

Pam Rich Amanda Shimizu is a wonderful agent.

Joshua Vick Hands down the worst insurance company I have had to deal with. One of their insureds hit our vehicle in a parking lot. There was significant damage. It is now 5 months later and I have had to fight with them about everything. I have been transferred to 6 different agents through the process. Only one of them has been helpful shout out to Patrick in Spokane Washington for being as helpful as he could be. The rest have been absolutely useless! You know who you are Benjamin, Brenda, Lamont, Megan. They dont want to help. They dont listen. They are unreasonable and there goal is to absolutely take advantage of you, and you get nothing. My car hit = nothing other than repair and loss in value My time loss and missing out on work dealing with a damaged car = nothing My fuel spent going to get estimates on repair = nothing my returning to get the repair fixed a second time = nothing my diminished value on my was $50k plus vehicle that now shows an accident on the report = nothing Me without my vehicle for weeks = nothing What you do get for no charge from this company? Rude agents check! Canned responses check! shuffling from person to person check! Loss of time check! Loss of money check! Loss of value in your vehicle check! This company does really check all the boxes. The boxes of a company that doesnt care!

Sandra McKinley Simply the best!