River City Northwest Insurance - Spokane (WA)

Jamie Loera Get you an Agent that will have your back... & thats KBG. Josh meets me where Im at and provides for me & my family. Highly Recommend always!

Julie Morris In the beginning they were wonderful. East to get ahold of someone during office hours, quick to do vehicle changes. Good communication. THEN the carrier we were with quit carrying insurance in Washington. I called a month ahead of time to set up new insurance. The person answering the phone told me they were busy and were contacting customers a week or two before the actual expiration date. Well, between work and life and a vacation, I checked dates and found we had expired already. I called and go no call back that day. I procured quick insurance from another company. I called them again on my next day off. The person answering the phone sounded contrite, apologized over and over and assured me she would email me quotes and call me back when she sent them. It’s been crickets since then. They don’t even answer the phone for me now. NOT a way to run a business. Super sad because I used to recommend them to everyone I know. Now I have zero faith in the. I even sent a message through their website and have heard nothing.

eddie K Sam is beyond helpful and willing to go the extra mile to get any/all questions answered. He’s helped me get my wife added to my vehicle with easy and was extremely painless. He guided me through the process and showed me different outcomes if certain options were chosen. 11/10 would recommend Sam as your insurance guy!

Andrew F Best place in town for insurance. Friendly and know what they are doing. Always have your back. Jeff is awesome.

Chastity Leszczynski Buck & Affiliates is awesome! My agent Teresa Glock is always quick to respond and very informative. When my renewal came up Teresa took the time to price matched me to make sure I was getting the best rate without me even having to ask! If youre looking for a new agent who is knowledgeable, caring, and there when you need it go see Teresa at Buck & Affiliates!

Robert Dahl Kyle was an amazing help, and he answered all of my questions. Where other insurance companies said they dont insure my business type, Kyle said yes! Thanks to Kyle I not only got insurance for Dahl House Pest Control, but I got a very affordable policy.

Lili Chapa I’m so glad I worked with Rachel. She really took the time to understand my needs and helped me find the best policy. I felt like she cared about getting me the right coverage.

Concetta Fedler I appreciate the transparency in their communication. They clearly outline policy details, so I know exactly what to expect without any hidden surprises. Their friendly demeanor and expertise made me feel comfortable discussing my health needs.

Anita Carr Lester aka Dean, and Cassandra saved me when I was given no notice that my home insurance was being cancelled and surrounding my home. They quickly got my coverage and payment collected on the same day so that there was no lapse in my coverage! Highly recommend Dean, especially after learning he was in the military...I grew up in a military household. I will be recommending Dean and Cassandra to all of my family and clients in real estate here in Spokane!

Tom Jones Very good experience at Shane shirts very good customer service they really work with you