Associated Agents Group Inc. - Spokane Valley (WA)

Joshua Vick Hands down the worst insurance company I have had to deal with. One of their insureds hit our vehicle in a parking lot. There was significant damage. It is now 5 months later and I have had to fight with them about everything. I have been transferred to 6 different agents through the process. Only one of them has been helpful shout out to Patrick in Spokane Washington for being as helpful as he could be. The rest have been absolutely useless! You know who you are Benjamin, Brenda, Lamont, Megan. They dont want to help. They dont listen. They are unreasonable and there goal is to absolutely take advantage of you, and you get nothing. My car hit = nothing other than repair and loss in value My time loss and missing out on work dealing with a damaged car = nothing My fuel spent going to get estimates on repair = nothing my returning to get the repair fixed a second time = nothing my diminished value on my was $50k plus vehicle that now shows an accident on the report = nothing Me without my vehicle for weeks = nothing What you do get for no charge from this company? Rude agents check! Canned responses check! shuffling from person to person check! Loss of time check! Loss of money check! Loss of value in your vehicle check! This company does really check all the boxes. The boxes of a company that doesnt care!

Tim McElhinny Courtney has been fantastic. Very responsive, helped me with canceling other coverage, and made the process of changing insurance seemless. Highly recommend!

José Hernández I’ve worked with other agencies, but none were as attentive and thorough. They helped me increase my liability coverage and lower my premium. Helpful and very professional team

Darrin Miller Had Jamison help our family switch our insurance provider for auto/home after a significant rate increase. Very pleasant to work with, communicated insurance terminology in understandable terms, and asked questions that helped get us the coverage that made the most sense for us. As he works with multiple insurers, he can shop prices in a like-for-like fashion and probably save you money for identical or better coverage than you already have. Highly recommend!

Toni Keel Ally was knowledgeable, kind and helpful with switching insurance and found the best deal for us. Highly recommended.

kristine carlson Very helpful, efficient, responsive and really explained everything about my new home/auto policies, what I needed versus not needing. They helped me get a better rate with equal if not more coverage after my policies jumped by 40%!

Tina Butori Jim and Tiffany have always taken great care of our family personal lines needs. I would recommend them to anyone looking for auto or homeowners insurance!

Senna Casey I can’t even explain the ease of transition from a not-so-great insurance experience to Peyton & Carsen’s team. They have been absolutely amazing from dealing with some crazy claims, issues with prior insurance companies, and being available whenever I’ve needed them. If they aren’t available, you can expect them to get back to you ASAP. I’ve never once encountered an issue working with anyone on this team. If I could give more than five stars, I absolutely would. I really cannot recommend this team enough. It’d be an absolute mistake to not speak with them about your insurance needs. Having a Kia, I didn’t expect them to tell me anything different than any other agency, yet they went above and beyond and I ended up switching that day - and they took care of everything else from there. Thanks for being so fantastic!!!

Daria Harlan Blake Jordan Insurance Agency has been an absolute lifesaver for me. From day one, they took the time to understand my needs and made the entire process stress-free. They genuinely care about their clients, always going the extra mile to ensure I have the best coverage at the best price. Any time I have a question, they are quick to respond and always happy to help. I highly recommend them to anyone looking for an insurance agency that truly puts people first!

Jerry Keefer Very good place very understanding very helpful always there to help you when you need it I would recommend it to anybody