Baleen - Seattle (WA)

2 /5 lindsey lowe: Ordered a $40 pair of earrings, wore them ONE time and one of them came out of my ear unbeknownst to me and was lost. I asked if they’d replace it. They said no but they’d sell me a single earring to replace it (plus $7.50 again for shipping). Asked if they would refund me for the single and I could return the one I still had. No again. They said they could include rubber backs for them so I wouldn’t lose another- which it seems they should include anyway so this doesn’t happen in the first place. Unfortunately, I’m not interested in being out $70+ for a single pair of be VERY minimal earrings. Overall disappointed in my experience/won’t shop with this small business again. Plenty of makers would resolve something like this to maintain a customer relationship.

5 /5 Sayana H: I’ve been buying Baleen jewelry over the years and then I discovered they have a store in Ballard. They always have beautiful, one of a kind pieces that I love to wear.

5 /5 Alex Grande: Great shop with locally made, affordable jewelry. The shop is next door too which is fun as I always peak in. Super friendly staff too.

5 /5 Megan Hamilton: My sister ordered three beautiful pieces from Baleen for her wedding day, but unfortunately, there was a shipping issue and the items werent going to arrive in time. I reached out to the customer service team, and all I can say is—I wish every company operated with this level of care and efficiency. The team was incredibly responsive, kind, and proactive in helping us resolve the issue. They went above and beyond to make sure my sister received all of her jewelry in time for her big day, and we are so grateful. A+ for both the stunning products and the outstanding customer service. Thank you, Baleen, for making a stressful situation seamless and for helping make my sister’s day even more special!

5 /5 Amanda Jones: Always find presents here! Staff is very helpful! Nice selection of jewelry, bags from baggu and other smaller items. Love it!