1 /5 mounika .k: I had the worst experience in this Casey central skin boutique. I always go to Mt.Eliza & staff there are super friendly but the staff here are so rude. I was late for 10minutes to my appointment as I couldn’t find the store location as it’s my first time & they said since I’m late they can’t do my laser as they have other appointments & I was on the phone with them during my appointment time asking them directions. As I couldn’t locate the store.
Also I purchased the laser treatments for my mum using my email details.
But booked an appointment under my mums name & when we went there the staff said they can’t transfer it as it’s under my name. I booked the session nearly a month ago for my mum & what did the staff do when I booked it & only informed me after we went to the appointment that they can’t do it for mum & have to purchase a new one for her.
It’s such a waste of time. I wouldn’t recommend this place to any of my family members & friends.