My Body Vibes Fountain Gate - Narre Warren,VIC

1 /5 Yasumi Maneka: If I could give zero stars, I would. I am absolutely disgusted with their customer service. My mum had an appointment for a treatment at the Fountain Gate, and not once was she informed that she needed to prepare her skin beforehand. The staff failed to mention this during the booking process. It wasnt until she arrived for her appointment and waited 15-20 minutes past her scheduled time that they told her she needed to apply a serum for a week prior to the treatment. Why wasn’t this communicated during the booking, so she could have been properly prepared? Its absolutely essential that businesses explain pre-treatment care, as well as aftercare and during the treatment, so customers know what to expect. The lack of transparency here is appalling. They also charge a $20 consultation fee, which is supposedly applied to the treatment cost. However, since my mum never received her treatment, I requested a refund. I was told it would be processed by the end of the week, but it’s now been three weeks, and we’ve still received no refund. I would never recommend this place to anyone. Don’t be misled by the positive reviews—save your money and go somewhere that knows how to properly take care of their clients.

5 /5 Rhonda Ambrose: Had a great experience this afternoon at my body vibes. Young receptionist was helpful and sweet. My nurse I had for Co2 laser was informative and helpful for making my decision easier. First time treatment for laser. It was good. Thank you for a good experience and Ill see you again in a month.

5 /5 franzy frago: I booked laser treatments with them like underarm, brazilian, upper lip and lower leg few months now. The service is top notch and i got helpful tips from the team. They are also flexible to my booking of appointments and even cancellations if I cannot make them. Overall, I am a satisfied client and will always be back as they have many deals to choose from .

5 /5 Alyce Castillo: Absolutely had the best experience ever was really looked after and I feel like you guys have the best pricing going around for anti wrinkle and filler. I feel like the nurses have so much knowledge here and you feel like you’re with someone that’s been doing it for years and just totally understand what you need. I was so happy with my experience and my results look amazing.A+++++++++++++++++++

5 /5 Khemika Thitiwan: I visited Janina today for Botox, and I couldn’t be happier with the experience! She was incredibly professional, knowledgeable, and made me feel completely at ease. Janina took the time to understand my goals and provided detailed explanations of the process. The procedure was quick, virtually painless, and she had such a gentle touch. I’m already thrilled with the results and can’t wait to see the full effect over the next few days. Highly recommend Janina for anyone looking for exceptional care and expertise!