Essential Beauty & Piercing Fountain Gate - Narre Warren,VIC

2 /5 Michael Williams: Caution. We took our 5 year old daughter to have both her ears pierced, and we really should have trusted our gut and walked away. The staff were disorganised, and the 2 women there were not child-friendly at all, which made the whole experience uncomfortable from the start. Despite our concerns, we went ahead with the piercing. Once we got home, we noticed something was seriously wrong. The exit holes were uneven. One was positioned correctly, but the other was angled too far outward on the ear. We felt terrible. Our daughter had been so brave, and now she would have to go through the whole thing again because it had been done incorrectly. We returned to the store for advice. Without even properly looking at both ears, one of the women immediately insisted it was fine, saying it was just swollen and would settle as it healed. Our daughter was incredible brave, barley moved or cried, but when we went back the woman tried to shift the blame to our daughter exaggerating saying she moved and cried a lot which was entirely not true. We kept asking questions because it clearly did not look right. She then said she could re-pierce it straight away. That really concerned us. Piercing over a fresh wound without healing time seemed completely wrong, but she assured us it would be fine. At that point, we left and got second and third opinions from two other professional piercing stores. Both confirmed that the piercing had been done incorrectly and would likely catch on clothing. They both advised that it needed to be removed, allowed to heal, and only then re-pierced. This has been a really disappointing experience. We regret going there and would not recommend this place to anyone, especially for childrens piercings.

5 /5 Sarah Rojas: My daughter got her ears pierced for the first time today at essential beauty and despite not having our appointment in their system, Beth was more than happy to help us. Fantastic service and the ladies were so good with my daughter making her first piecing experience very pleasant, easy and relaxed! Thank you!!

5 /5 Sava Stamatovski: I went in today to do some piercings, the girls there were very welcoming, knowledgeable and professional. The salon was clean and hygienic. When it come to choosing my jewellery they have over 200+ jewellery options which made it hard to choose my favourite pieces. I was only going for 1 piercing and left with 3!! Thank you to all the girls there you were so helpful and I will definitely be coming back soon.