2 /5 Lilli Rose de Munk: I had a mixed experience at Freedom Nails in Karingal. When I arrived, they didnât give me a wait time, just told me to sit and pick a colour. The first technician was kind and said my French tip design was doable, but the second technician didnât follow my inspiration photo.
I asked for a pointed almond shape but ended up with uneven coffin-shaped nails. The French tips were done without a base coat, even after I requested one, and the design was shallow instead of deep like I wanted.
When I expressed I wasnât happy, they offered to redo my nails with a solid colour. The technicianâs attitude shifted when I mentioned leaving a review, but she gave me a hand massage at the end and a possible discount, which I appreciated.
Overall, the experience was disappointing due to poor communication and inconsistent results.