ClassicNails - Berwick,VIC

Stefania R I wish I could give a 0 star rating as they don’t even deserve 1. Horrible experience. I went in Thursday last week 10th August to get acrylic refills + shellac. First of all, all staff had 0 customer service skills to the point where they were rude. One staff member sat next to the one doing my nails and they were talking the whole time, and the technician doing my nails kept stopping the service to talk to her and respond with hand gestures. The shellac paint was done so poorly that it started to chip off from day 2 after the service was done. Now under 1 week later, the shellac from most of the nails has peeled considerably (see pics). I asked for 3 coats as it is a black colour and I wanted it completely black, usually there is no problem with this. I was responded to in a very rude way when I asked very nicely for 3 coats, I always normally get 3 coats, and it ended in them not doing a 3rd coat despite me wanting it, they flat out refused. There was no care taken to the filing of the nails either. My nails are all an uneven shape. When I paid, there was absolutely no “thank you” or “goodbye” from the staff. They just took my money and turned their back. I will also add that despite the way I was treated, I did not respond or retaliate rudely at all. Regretting it now, I just sat and put up with it. Please avoid at all costs.

Carla Skin and Beauty This was my first visit to Self the Salon, and I can honestly say it was unlike any salon experience Ive ever had. From the moment I walked in, I felt welcomed, cared for, and the space is stunning! The team were all lovely and my hair has never looked so good. The best hair extensions I’ve ever received! Overall I left feeling refreshed, confident and more connected to myself. I’m already looking forward to my next appointment.

Amanda New favourite nail salon. The staff here are lovely and actually care. They purposely will speak English to have customers engage with them which is a nice change. They’re very good at nails, I got a Shellac manicure and spa pedicure and it was lovely, my nails are shaped nicely and the colours are perfect. Good pricing too! Only gripe I have is no eftpos but there is an ATM just outside that they direct you too which is super handy. Parking readily available.

Emily Downey Went for my first pregnancy massage on week one of maternity leave. I’m 35 weeks pregnant. I was greeted with the lovely staff at endota spa Berwick into such a calm and relaxing environment. They went through everything before the massage. Div was my massage therapist. She was just fantastic! I was so comfortable and felt safe and the massage had me so so relaxed! Will be back before I give birth!

Dharani Attanayake I’m really happy with the service at this salon! The staff were so friendly and welcoming, and it was super convenient to get my hair, beauty, and nails done all in one place. Everything was handled with such care and professionalism. Highly recommend!

Farah Bangera I called to make an appointment but was kept waiting for half an hour without any explanation. When I asked how long it would be, the girl responded rudely. She was again rude to me a couple of times during the procedure when I asked simple questions. The job itself was well done, they are quite professional, but customer service and poor attitude ruined what could have been a relaxing experience for me. That’s the last time I’m going there.

Nimmy Thomas I have been urging TAP hybrid gel from Hollywood nails for over a year now . It’s beautiful and easy to apply and maintain. After application I can use nail clippers to cut short nails without damaging the product . Nails are hard , doesn’t break and durable but feels soft like a gel . Highly recommended product . Do use gloves at home while cooking and washing for long lasting effect

Ben Miller I had a massage session yesterday at this wonderful massage shop, and I couldn’t be more pleased with the experience. For over ten years, I’ve struggled with chronic lower back pain and sciatic pain, and after just one session, I felt a noticeable difference. I had the pleasure of being treated by Elane, who is extremely professional and skilled. While she only works three days a week and requires booking through a phone call, it is absolutely worth the effort. Elane has a great understanding of the body and truly knows how to target the areas in need of relief. If youre looking for a professional, effective, and personalized massage experience, I highly recommend Elane. Her expertise really stands out, and its worth making an appointment in advance to experience her amazing work.