Beauty Genesis - Plenty Valley - Mill Park,VIC

1 /5 Leanne Tannahill: Terrible! Will not return! I mentioned twice I was not happy and I was ignored. When my partner walked into the salon he could see I was upset and again I stated how I was not happy with the work and it was not acknowledged. Not one nail is covered fully, really thick spots in places, shaping is ok at nail tip but terrible on the rest of the nail, none of the nails covered in top coat fully either. I pointed out the first nail wasnt covered and asked if she could fix it and she didnt. If youre too busy to take the time out to do a service properly, turn people away when they walk in. Do not have two or three different people service the same client. This didnt happen to me this time but I saw it happen to clients and it is not a good look for the business.

1 /5 R A: I’m really upset writing this review as I don’t usually target small businesses but this has been the worst nail experience I have had. I went with a friend to the store only 4 days ago to have an acrylic set done, it was not a pleasant environment at all, two artists attitude towards my pregnant friend was very impolite, her nail colour was incorrect and they removed her biab incorrectly burning her and leaving bumps on her new sns set, ontop of that when asking for a face mask to avoid inhaling the chemicals of the remover, we were told they don’t have any? Which makes no sense for a nail salon. I refrained from writing a review because it wasn’t my personal experience however both my nails have chipped in the matter of 4 days, the acrylic is so weak to the point I don’t even feel them snapping off and I am not doing any activities that would prompt them to break. I’m so upset and hope to get this fixed when I go into store without any issues.

1 /5 Brashet: I haven’t been to nail salons in years because of how stressful they are but figured I’d give this place a chance since I had little options for last minute set However, it just made me not want to go back to Salons ever again. The lady that shaped my nails put stiletto tips on when I had asked for skinny SQUARE, and I figured I’d recheck with her just in case she’d forgotten so she wouldn’t have to start all over later. She started speaking to rudely and with the biggest attitude telling me that’s what they do for square nails and she’ll make it skinny later because square are too big. After she finished filling and shaping, she held my hands up and said “skinny enough for you?”! With the most disgusting attitude. The nails were NOT square at all, I ended up with a coffin shape and not similar to what I asked for AT ALL. The whole time they spoke Vietnamese between themselves and laughed at god knows what. When I told my friend about it, she told me she had the exact same experience and ended up in a confrontation with the staff because of how rude they are. I felt so uncomfortable and if I could give this place 0 stars I genuinely would. Never going back Pic with rings is my nails, pic on the right is what I originally asked for. Literally nothing alike besides the colour

1 /5 pelin akansu: Is it normal for this peeling to happen in less than 24 hours? The person who did it did it so quickly and so sloppy that they didnt even let me hold my hand properly under the light. Its disappointing every time. If they did it well once, theyre definitely doing it badly the next time.

2 /5 Ghazal Ghaed Rahmati: I visited the salon on Thursday at 7:30 PM for a full acrylic set with French tips, and unfortunately, I left very disappointed with the service I received. The entire process felt rushed from start to finish, and it really showed in the final result. Each nail is a noticeably different shape, parts of the top coat have already chipped, and one of the nails has completely fallen off—despite it not even being a week since the appointment. What was also concerning was that the staff member who did my nails left immediately after I paid, literally running out to Coles. It gave the impression that finishing my appointment quickly was more important than the quality of the work. I expected much better professionalism and care, especially for a service I was paying for. Unfortunately, I won’t be returning.