Beauty Genesis - The Pines SC - Doncaster East
Monica H Updated: contacted the owner after her response and they were able to fit me in and fix the issues. Great customer which helps customers returning the next time, which I will. Thanks Paula again! Great example of what customer service should be!
Went in for my 2nd visit after being satisfied with my 1st. Unfortunately second time wasnt as good. Had full set pedicure and manicure done including Shellac removal for $110 which was fine. The pedicure and Shellac were done really well but definitely not happy with my Manicure and and finished nails. Service was friendly but did struggle with communication. Towards the end they had to add an extra layer for the nails but the lady left it to a junior who basically had to redo the last layer over multiple times. I mentioned finish was not even and there were obvious lumps but she insisted itd even out with the final cost. Was not the case and I had to leave but really not happy with my nails now. Theyre messy, uneven and just not what I expected what what I paid for. They really shouldnt have let a junior to finish it up. Will try and go back if I can have them fix this up.