1 /5 Jennifer Hunt: Edit on 5/24: I want to edit and let it be known that the office manager reached out regarding the nurses behavior. I feel the manager needs to go into the portal and read how this "professional," responded. To answer your question no, she did not give me any other options other then to take and I quote "I B Profen or go to the ER." I talked to my best friend whos a traveling nurse and she stated that this is actually borderline malpractice. Im suppose to be under Dr. Chens care, not a rude nurse who acts like Im bothersome while in pain. Honestly the pain is far worse then before and it just feels like its constantly tearing or splitting open still and today is a week since the surgery. I appreciate the officer manager reaching out but I think alot of times yall forget this is a business. I am paying yall. Stop treating patients like crap when its your one job to make them feel better. I wouldnt recommend anyone here for a painful surgery maybe I was nieve to think it wouldnt be too awful seeing as its my 11th surgery in my 31 years and my 4th surgery since September of last year. Again to state not a single one of them has been elective.
Dr. Chen was great, however her nurse/assistant Nicole acts like any messages she gets for the Dr. is a burden. She lies about protocols and leaves Dr. Chens patients in pain. I was recommended by her to go to the ER when I just had surgery Friday. Not to mention a 2 week follow up is closer to 4 weeks and by 4 weeks I dont see a reason to see them any longer. They know this is my 4th surgery within the year, none of them have been elective and they are choosing to leave me in pain. I mentioned I sneezed and she didnt have a response for that. I really hope nothing tore. Get better nurses. Ones who arent there just for a paycheck. I left a vm to cancel any further appointments. Ill be finding a new practice for any issues going forward.
