Texas Health Family Care - denton - Denton (TX)

Joshua Aguilera This building looks like it used to be a shut down dollar general. Medical equipment looks like they bought it second hand from Mexico. I can hear through the walls, people urinating in restroom. What’s the point of having appointments if I have consistently had to wait about an hour after said appointment every time. I’ve had to request change of doctor because the first one I got was foreigner and was trying to convince me that I was lying about pain and that I was actually all better now. Texas is supposed to be the best state for veterans; even podunk Kansas has better clinics than this. 1000% better building, but still many areas that need improvement. Answering phone calls is one major issue. I’m lucky if I’m on hold for over 30 minutes, many times I get hung up on repeatedly.

Stephanie Meier Everyone from the moment I walked in was very kind and helpful. I felt like I was in a safe environment and very pleased that I got into this program.

Deb Lanham I went to Minor Emergency in Denton about 6 months ago while I was visiting family. I had some health complications, and decided to go to Minor Emergency since it is very close to my familys home. I saw a nurse practitioner, (John, I think?), and he listened and was very compassionate and helped me with my health issues. He even called in a prescription, and the pharmacy was right next door. All of that took only about an hour! I would definitely go back to this place. Bonus....cute gift shop in the pharmacy too. I spent some money there!

Gladiluz Lopez Very good excellent

Amanda Bacchetta I was there Saturday with my 11 year old daughter and everyone was kind, supportive and spoke to her like an adult. Everyone walked her through everything they were doing and why. I was very pleased with how well everyone communicated and attended to her!!!! This hospital is definitely our new number 1 for emergencies. I never judge an ER by their front desk because those poor people see and hear all kinds of crazy, but the front desk at this ER was very nice and attentive and supportive to the families that followed an ambulance. They also continuously apologized for how long we were there but it’s ER and that should be expected because they have to triage and sometimes everyone comes at once.

Marylou Baggett Dr Caldwell is the best cardiologist! I have been going to him for years and he has taken excellent care of my heart problems and helped me live a great normal life. Whenever I have needed help with prescriptions he has helped me to tremendously Dr Caldwell listens, does research and explains to you. I refer all my friends to him. I recommend him highly.

Glory Sanchez They were so wonderful! My labor and delivery were great. Both my nurses were amazing! My baby had jaundice and needed phototherapy. I got to room in with her for as long as she needed the therapy, even after I had been discharged. I would recommend delivering here and if I have another baby, I would want to deliver here again! The celebration meal they bring you after the baby is born is amazing!

Rasul Ngoma Heath services of North Texas - Denton Medical center 4304 is one of the best medical centers I have been treated. The staff are friendly and attentive to patients needs. Ms Nisha Abrahams, FNP attended to my medical issues with such a compassionate mood. All the referrals, lab tests and prescriptions made me feel cured, Not forgetting all other staff for their professional approach.

Carmelite Williams In the last 6 months, I have visited several doctors and was sorely disappointed. I am pleasantly please with the visit I had today. The office staff was warm and inviting. The doctor was patient and helpful. I pray nothing changes between now and my next visit. Update...things changed! The first visit was amazing. And i am very disappointed at the chaos that happened over the last few weeks. This office is unprofessional and they lie to you over and over and over again. I presented paperwork for them to complete and they lied to me so many times, I had to report them to the insurance company. They will try to do unnecessary testing on you to milk your insurance. The turnover of staff is crazy, and that’s something the insurance rep told me. That was the reason they gave for lying to me about the paperwork they can’t seem to locate. They run a very chaotic office. While waiting for them to find some paperwork I had given them, I was able to see other people’s medical records that lay open on the desk. Stay away from this place at least until they get some organization.

Delanie Hurst I visited the ER for my 14 yr old dog Sassy, and it ended up being her last day with us. Throughout the whole process, the entire staff were very compassionate and understanding from the front desk to the vets themselves. They treated me and my beloved Sassy with respect and care, even when I was bawling my eyes out and could barely talk. I appreciate everyone at this facility, and will always remember this visit when I had to say goodbye to my best friend. We had her cremated and I just picked up her ashes. It came with a beautiful box and paw print, and it’s perfect. Thank you from the bottom of my heart. ❤️ Delanie and Sassy ❤️