Texan Auto Repair & Collision - Sugar Land (TX)

5 /5 Smile: My 2017 Mercedes E300 experienced severe water damage due to clogged sunroof drains, which affected the electrical components in the dashboard and seat and required a full carpet replacement. I brought my vehicle to Texan Auto for the repairs, and I couldn’t be more pleased with the service I received. The team, particularly Terry, went above and beyond. They kept me regularly informed throughout the process, including the extended wait for a custom electrical harness that had to be manufactured by Mercedes in Germany. Their communication and transparency made a stressful situation much more manageable. Terry also worked directly with my insurance company, which was a huge relief, and he even unclogged the sunroof drains and completed a registration inspection—both at no additional cost. It’s clear that customer satisfaction is a priority at Texan Auto. I have no doubt that if I had taken my car to the dealership, as I typically only trust Mercedes dealership for all repairs, I would not have received the same level of personalized service and attention to detail. I’m truly grateful and now a customer for life.

5 /5 Kim Valera: I have been going to Texan Auto for several years now. They always do a great job with my car and Im always aware of what needs to be done and why. I was particularly surprised to see a review from Stephanie Young, stating that the coupon she had included European cars. It clearly states on the coupon that they are extra. Last time I checked, Volvos are not American cars and would not qualify for the coupon. I will continue to go to Texan Auto for my car needs.

5 /5 TOAN VU: As a come in a greeting, very professional and also come and little bit early, but it’s take a little while it’s worth it. Excellent work.2007 Lexus LS 460. Not GS 350. Thank you

5 /5 Remle Borgs: I recently visited Texan Auto Repair & Collision shop to assess the integrity of my newly purchased used Ford F-150 truck, aiming to determine if it could handle more mileage. I was thoroughly impressed by the exceptional customer service provided by the staff - they were courteous, respectful, and attentive throughout the process. The shop conducted a thorough inspection of the truck, addressing all aspects diligently and providing me with a detailed overview of potential issues to be mindful of. Their professionalism and transparency stood out, and I appreciated how they made the process smooth and informative. If you’re looking for a reliable, customer-focused repair shop that truly prioritizes both quality and communication,I recommend Texan Auto Repair and Collision.

5 /5 Michael Dowd: Just wanted to take a moment to thank the staff at Texan Auto Repair. I had been having EVAP problems for some time. Their service was done in a very professional and timely manner. We passed the emissions inspection, and as new Texas residents are very grateful. Kudos to Shawn at the service desk for helping us along! We feel confident that Texan Auto will be our go to in the future - they are highly recommended! Mike & Qin