Selah Salon & Spa - El Paso (TX)

1 /5 C X: Went in on Monday with very high expectations as I thought this salon won Best in City- I’m not sure if it was just a big miscommunication but I asked a stylist who specializes in blondes to update my overgrown balayage and give me some bangs that I could push to either side or split down the middle. She unfortunately did not ask my preference for length and I now have very tiny, thin, uneven bangs straight across my forehead. I made it 20 feet to my car when I looked in the mirror and noticed how bad my hair actually was. I’ve been upset all week and when I reached out to Ángeles the only thing she offered was to recut my bangs and stated “they don’t give refunds”. I understand the impact Covid has had financially on everyone but I also received color AND paid $172 and am stuck with a very bad haircut. At this point a partial refund wouldn’t do anything to fix the situation and recutting them is not going to make me look any more presentable. The photos attached are from right after receiving service and then going home to try and style it on my own. EDIT: Thank you for responding to me review. Unfortunately a “tip” or “trick” isn’t going to fix the situation. I didn’t want to be rude to Ángeles that’s why I immediately left and messaged her privately but so please don’t mistake that for being happy with what she did to my hair. At this point the color has even completely faded out and my bangs are still choppy and unmanageable. It was a bad job, plain and simple.

5 /5 Ms A: I get my hair color here and my mani & pedi as well. The pace is gentle, calm, with care and professionalism. I leave feeling better than when I arrived because Im not a number I"m handled like precious cargo. ❤

5 /5 Sarah B: Hair was supppperrr long. Just got back from a year long deployment where I didn’t cut it at all and so I really needed this. Got an appointment with Asia and gave her some pictures of the type of style I was looking for and what kind of color I wanted for my balayage and she worked her magic. Cut off about 8 inches of hair and I am very happy with the result! Hair feels so much lighter (obviously) and much healthier!

5 /5 Melissa Perez: Asia did my cut and color all I had to do was show her some inspo photos and she took care of the rest. I love my hair and it’s exactly how I wanted it!