3 /5 Léa Kayombo: Found this location on Google because after almost 20 yrs of being acrylic nail-free, I’m debating on getting my nails done again. I called for prices (missing on the website) and to see if needed an appointment this pass Saturday (6/5/21) but the lady and gentleman didn’t understand English enough to answer me...this becomes a reoccurring issue thought my visit. Anyway, I made an appointment for 430p. When I got there I checked in with the receptionist (in retrospect, she seemed like the only one fluent in English). I was told to have seat. It would be almost 20 mins before I’m acknowledged again to pick out my colors. The tech that did my nails Loan, was sweet but unfortunately didn’t speak English as well so when I asked for tissue bc my eyes were watering up she didn’t understand and continued working. Had to wait eyes closed until the receptionist finally passed by. There was also a second where she stopped working on me to help her previous client put her SHOES on and get off the pedi chair. I had no problem with that but when she returned she was about to continue my service without changing gloves until I mentioned it. I got a gel manicure to test out having my hands done and Loan got a nice shape on my short natural nails but the polish is not smooth on a few of my nails. I got different colors on each nail and she took her time making that happen. Smoothness aside, I liked how well the colors turned out (copied a picture) so much I opted to get my eyebrows waxed. I should not have done that. Another lady again, no English so she okayed me repeatedly when I tried to tell her how I wanted my brows. She essentially waxed my eyelid and forehead and fake tweezed (felt barely any plucking and no sculpting). The next day I had burn patches on my lids (right one I accidentally scratched off) and my brows look like nothing was done to them. I might try other salons in the area to compare but if I ever return, it WILL NOT BE FOR MY BROWS.
UPDATE: I read the owner’s response today (6/15/21) and called but unfortunately the lady that answered did not understand why I was calling. I sent my number and email through the websites CONTACT US section.
Update II: Its 7/15. Havent heard from anybody since and currently looking for another nail shop.
