K & W Garage - Early (TX)

1 /5 B.J. Baker: I had an appointment to drop my truck off tomorrow but they got a concerning review last week(leaving a vehicle running and unattended at 10:30 at night. Customer called by police) This morning I called and politely told them I was going to cancel due to review. Instead of trying to set my mind at ease the person was rude and hung up on me. I don’t know their quality of work but definitely don’t recommend them. They obviously don’t care about their customers or obtaining new ones. Truck will be going to strokin diesel I don’t know what I was thinking trying to give KW a chance.

5 /5 Cameron Narro: Good customer service, no beating around the bush and trying to sell unwanted parts, He got straight to business and worked with me I do recommend K&W Garage thanks.

1 /5 Travis Kellen: Take your business elsewhere!!! What shop tells you I need 2k up front to cover the parts to getting something fixed? Fixed my truck the first time didnt do the job the right way and the same problem I had taken it in for happened again then the truck sat there for almost two months without getting any calls. As a customer i shouldnt have to call a shop and get an update on my vehicle. Then they wanted to charge me 1200 to rip stuff apart when they should have did the job right the first time. "SAVE YOUr TIME AND MONEY" Go somewhere else where they will treat you like a customer and not rip you off. Shop is a joke!!

5 /5 Pamela Morris: I can not say enough good things about these guys. I was having a steering problem with my truck. It was like driving on ice. Had front end alignment done, new tires, new front end parts and still didnt fix it. Even had one dork guy tell me it is because of no grease in my ball joints, NOT. These guys figured it out quickly. Rack & Pinion replaced and now it drives like a new truck with 279k miles on it. Thank you K & W.

1 /5 Mary Grusendorf: Terrible customer service. Don’t waste your money. They’ll leave your vehicle unlocked, leave before closing when you tell them you’re coming to pick your vehicle up, won’t do it right the first time and you’ll have more problems than when you brought it in. If they say 2-3 days expect 3-4 weeks with no updates. Absolutely terrible shop.