Garcia Auto Repair - Troy (TX)

5 /5 Tiffani Mitzel: Our alternator died just two minutes from Garcia’s auto repair while we were on a road trip. They were able to get it fixed same day and for a great price. We were so thankful they were able to get us back on the road so quickly!

5 /5 Jessi Castillo: I want to thank John, Tara, and Rebecca, for everything that they could do within their powers to help me out with a vehicle that was on recall on my 2021 Ford ecosport. I thank them for towing the vehicle from where it broke down and to being honest in regards to repairs on a real-time basis. Thank you so much again I hope the best for yall and your business and endeavors!

5 /5 Stephanie Garcia: 10/10 recommend! They worked on my BMW for a GREAT price. Previously had been quoted by the dealership in temple for repairs totaling over 12k. Garcia’s auto repair evaluated my car & turns out the dealerships diagnosis was wrong. Came out paying a comfortable price for my repairs. So very satisfied with Garcias auto repair they even kept the parts they removed from my car to show me the problem. Will most definitely be taking my business there from now on!

1 /5 Joshua no Langston: So first of all it was my fault for not asking for the price up front. I took it up there and told them I needed a new oil pan because my oil pan plug was stripped out and leaks. They finally got back to me 5 days later to tell me it was going to cost 1300$ to change the oil pan. The oil pan only cost 250$. I told them I didn’t want them to fix it if it’s going to cost that much. I would rather just do it myself. So when I went up there they told me I owe 150$ just for them to tell me what I already knew and told them. Lady up front said she was sorry and new! I told them I was going to leave a review. I found someone to do the job for 700$ also! They overcharge for easy jobs.

1 /5 Tiffaney Galli: **PLEASE DO NOT GO HERE** I asked for my money back before all the repairs were started because I had an unsettled feeling & was told that he would not refund me. So with that said, heres what happened. I had John replace my transmission in Feb. I immediately informed him that the transmission was still messing up. He brushed me off until the axel broke March 23rd, due to his neglagence. He is damn lucky my son wasnt injured. When the axel broke it caused more damage to the transmission. When i asked for paperwork he provided me an invoice that was less than the origional invoice paid. John & his wife were both hostle with me & claimed I was harassing them they even tried to have me criminally trespassed off his property when I brought the police as a civil stand by because I didnt feel safe. I was told by the police that this would be a civil matter. Finally after 4 long months, 3 different transmission & two different axels & some other mild repais done, I was told my car was ready. When I asked his front desk person to get the paperwork ready, I was informed my file wasnt there & per John there there would be no additional paperwork, even though multiple repairs had to be done. So I emailed John & was told that i would not be receiving any paperwork. At this point I decided to have the Troy PD go with me as a civil standby one last time to pick up my property. When I arrived, one of there mechanics had to jump my vehicle becasue the car would not start. The officer asked for my paperwork & all I got was a document stating that my vehicle was not safe to drive & then per Johns request, the officer gave me a warming & criminally trespassed me off their property. I had ZERO intention on going back. My car came out of his care worse off than before. Save yourself time & money & find a more reputable business. To follow up on your comment back to my review: The fact that you have the nerve & odasity to claim you terminated my son is a FLAT OUT LIE. I told my son he could not return to work due to the circumstances involving my car. Any place of business I have ever gone to, provides me a detailed description of everything that was done. The fact that you failed to provide me proper documentation tells me you are running a shady business. You should have refunded me my money when I asked you to back in February prior to any work being initiated on my vehicle. The work done was done under a warranty. Of course I didnt pay you for the other 3 transmissions. And one other thing I would like to point out is. I did not drive my vehicle home. One of your mechanics did. And today I went to get a new battery & I am scheduled for a full diagnostic to ensure this vehicle is safe for my son to drive.