Family Medicine Associates Of Round Rock - Round Rock (TX)

Nicole Bordunov I had a terrible experience with BSW. I saw Celeste Bryand. I do not have a lot of health complications and needed very little at my regular physical. Celeste ordered labs for me to come back to the office and get. Then I receive a surprise bill that since I am a “new patient” i have to pay $130 out of pocket for a new patient fee. I have been a new patient at other offices many times before since I have moved states several times, not once have I ever paid a “new patient fee.” I should have taken this as a red flag, but still went ahead with my regular, preventative labs. Then months later I receive a bill for $760 for labs. I have spent countless house on the phone with my insurance and BSW. My insurance tells me BSW is not coding the charge properly. My insurance DOES cover labs but needs BSW to code them appropriately. BSW will not change the coding, I have asked them to resubmit and review and nothing has changed. They have not been helpful one step of this process. I set up a payment plan and BSW STILL sent me to collections. They are a trash company with not one bit of humanity in them. I will never ever ever let myself or one of my loved ones end up in the care of BSW. TRASH.

Shiloh Hutsell The medical assistant actually got on the floor to help put on the air cast boot and was easy to work with. Dr Pruitt was easy to talk to , had a great sense of humor. For a guy who rarely sees a doctor , this experience makes it easier to go for me. All around a fantastic experience from start to finish. 100 percent happy with my appointment

Shalondra Shanks I want to thank the entire PAM staff! Nurse Phyllis was the best, Susan thank you! Therapist Beth, Ashley, Janell and Janessa! They were super supportive in helping me go above and sometimes beyond in my therapy, making sure I knew and did everything I needed to, so I can go home and be comfortable, safe and successful in my healing process! Darla my case manager kept the communication going smoothly and did a great job!! I forgotten a few names, everyone that helped me wound care and dietary was awesome! Just wanted to thank the entire staff for taking such good care of me!!

Aneet Jandir The hosptial took good care of my dad, however when he first came in the morning around 9am / 10 am , he did not get a bed until 12 am. As for discharge we have been waiting for more than 2 hours and they told us to get ready for discharge but yet no doctor has signed the discharge paper for the past two plus hours. Unacceptable.

Carol Piza I have been a patient of Dr. Baker since about 2001. He has seen me through all sorts of dumb accidents (which he still teases me about) and some more serious illnesses. I highly recommend him.

Linda Kirksey Dr, Peckham has been my neurologist for over 5 years, since diagnosing my Parkinson’s. She is very caring and always makes time to explain issues in terms you can understand. She is kind and helpful. Because of her expertise, I have also been able to participate in research opportunities that have helped my journey. I highly recommend Dr. Peckham.

Bill Holder Several medical providers in one building. Limited parking with lots of trees.

Jim Ruth Dr. Bosquez has been helping both my wife and I with knee issues. Its always a pleasure to see him, and I know for certain that the treatments hes been giving us has effectively stopped the deterioration. Thank you Dr. Bosquez.