Family Care Clinic - Brownsville (TX)

Yess Ponce This is by farthest the worst medical attention Ive received in my life. The total wait was 6 hrs, after being told it was a 2 hr. wait. Why lie to sick people, seeking medical attention? I was issued tests 3 hours later, then waited 3 hrs later to receive diagnosis. The worse part, during all the waiting I developed a fever, chills and I politely asked a young man how much longer. First, he commented it was 3 people before me to get results, 2 hrs passed and nothing. Finally, after waiting 3 hrs. For doctor to give me diagnosis the doctor has the audacity to carry conversation with an employee for 5 minutes talking about her father being a police officer and doctor telling her he needed therapy. This doctor is ridiculously unprofessional, to top it off they couldnt find my test results. My file wasnt even placed outside my room, which my door was left open no respect for my privacy. This facility deserves 0 stars. Warning, to ill people dont go, and waste your money or time.

Margaritas Pkas Boutique Dr. Reddy such dedicated doctor truly recommend him as well his nurse Emma always looking out for his patients. Thank you for looking out my family member..

Esmeralda Torres Amazing experience with Dr.Gonzalez! Fast and quick service with my appointment and refills! Would highly recommend.

Jessica Hedrick I am always impressed by the attention I receive and the care and follow through of the staff here. The provider even called to follow up on referrals herself when we weren’t making progress.

Rosa Blanco This is the best hospital I have ever been to. It’s hard to find medical staff now in days that haven’t forgotten why they signed up to care for people. From the moment I walked into their Emergency Room, to their women’s care staff and their OR staff. Everyone was great and very attentive, friendly, and caring. I am from Harlingen and I have never been given this same treatment from neither hospital here. From the bottom of my heart. Thank You for the attention and care. I will forever be grateful.

Damaniel Serrata Dr. Brooks has excellent service at her office. She has great bed side manners.

stephanie soto Had a great experience, Was a bit confused on some paperwork. The out patient department was there to guide. The employee guided me with what to sign and have for my next visit. Her name was Kimberly, such a wonderful young lady. She has also assisted my grandmother multiple times.

Pablo Martinez The doctor took her time with me discuss something I didn’t understand. Recommended what I should do. She helped me get my blood pressure, diabetes, and cholesterol under control.

Daisy Garces DHR is a wonderful hospital, here is my review breakdown of the staff. RN: All of my moms Rns were wonderful. Their rounds were often and always concerned about my moms pain management. They were attentive and extremely professional. I wish I could remember all of their names but unfortunately I only remember Anahis. But they were all wonderful. CNA: The Cnas that my mom had were also extremely helpful, we had Sonia for a few days and she was so nice and patient with my mom. She went beyond her duties to make my mom feel comfortable. Thank you Sonia for making us feel comfortable asking for help. Red Coats: The redcoats were also very helpful to us. In particular Uriel I believe his name was. My father was going to spend the night with my mom and we wanted to get him food for him to have incase he was hungry. I realized I needed permission since there was a red coat by the elevator and I knew he was going to say something. I did ask BEN, I asked what i needed to do and he initially said with a wobbly head, sassy and condescending voice, no food is allowed at all in the rooms. I explained the situation that my father couldnt do it for himself , he kept saying the same thing over and over. Then I asked what if I ask the nurse, which he replies that i needed permission also from the doctor, which is odd to me but ok. He was not helpful, not trying to help at all. I then go up and ask the head nurse, she understood and said yes its ok. Then I went to the very front at the waiting area and spoke with uriel. I told the situation and not once did he ever tell me NO. He was helpful and said sure, lets call the nurse to ask her. He went beyond the basic NO. His customer service skills were noticeable. He called the nurse and it was approved. That alone took my 30 min from talking, going up and down the elevator. It could have been half, if Ben would have taken the time to actually want to help. Overall this hospital is great! Thank you DHR

Gabriel Pena Palms was something new to me as an RN. I had never worked in mental health so it was a little exhausting at first. Afterwards, I realized this is my new field in nursing. I loved how well we worked as a team. I met my wife there lol. I met a lot of experienced prime nurses as well. I will never forget everyone there for the training and education I received while working there. I want to especially thank Eric, Judy, Cacy, Joe, Angela, and Melissa! Keep on doing what you do best!