Dr. Sundeep G. Reddy, MD - Brownsville (TX)

Daisy Garces DHR is a wonderful hospital, here is my review breakdown of the staff. RN: All of my moms Rns were wonderful. Their rounds were often and always concerned about my moms pain management. They were attentive and extremely professional. I wish I could remember all of their names but unfortunately I only remember Anahis. But they were all wonderful. CNA: The Cnas that my mom had were also extremely helpful, we had Sonia for a few days and she was so nice and patient with my mom. She went beyond her duties to make my mom feel comfortable. Thank you Sonia for making us feel comfortable asking for help. Red Coats: The redcoats were also very helpful to us. In particular Uriel I believe his name was. My father was going to spend the night with my mom and we wanted to get him food for him to have incase he was hungry. I realized I needed permission since there was a red coat by the elevator and I knew he was going to say something. I did ask BEN, I asked what i needed to do and he initially said with a wobbly head, sassy and condescending voice, no food is allowed at all in the rooms. I explained the situation that my father couldnt do it for himself , he kept saying the same thing over and over. Then I asked what if I ask the nurse, which he replies that i needed permission also from the doctor, which is odd to me but ok. He was not helpful, not trying to help at all. I then go up and ask the head nurse, she understood and said yes its ok. Then I went to the very front at the waiting area and spoke with uriel. I told the situation and not once did he ever tell me NO. He was helpful and said sure, lets call the nurse to ask her. He went beyond the basic NO. His customer service skills were noticeable. He called the nurse and it was approved. That alone took my 30 min from talking, going up and down the elevator. It could have been half, if Ben would have taken the time to actually want to help. Overall this hospital is great! Thank you DHR

Marty Leal It’s not a pleasantry to visit any medical center, but this place… top quality! My father has come here (several times) and they always treat him well! The receptionist Polo is quite awesome and on this visit, we came in with high spirits and he just added to it! Very awesome! Wait time is practically nothing and absolute minimum wait time once you’re in waiting for results. Oh and only necessary tests! Other places go too broad in their testing. Better than going to the main hospital for most medical cases.

Shortcake Everyone here is kind and helpful and very patient with me when i struggle to remember what they just told me they repeat it again with a great attitude. The pharmasist gives me advice shes the best and so is everyone here. This is the best place ive ever been and i feel cared for.

stephanie soto Had a great experience, Was a bit confused on some paperwork. The out patient department was there to guide. The employee guided me with what to sign and have for my next visit. Her name was Kimberly, such a wonderful young lady. She has also assisted my grandmother multiple times.

omar ruiz Came here for my brother because he needed vaccines for school. This is the only place that had them without an appointment. I dreaded and reluctant coming here because these places usually for low income families and have a stigma for usually being rude. Surprisingly they were very nice. Nicer than any private clinic I’ve ever been. The lady in the front I can tell she’s been working there a while was super nice I forgot her name. Also, another lady who administered the vaccine. She said she was helping for today and worked in the TB department . Great quality care!

Esperanza Mariscal I had a very good experience with Dr Gonzalez. He answers all my questions and does all my procedures at the clinic. Highly recommend! Fast and quick service each visit.

Damaniel Serrata Dr. Brooks has excellent service at her office. She has great bed side manners.

Rosa Blanco This is the best hospital I have ever been to. It’s hard to find medical staff now in days that haven’t forgotten why they signed up to care for people. From the moment I walked into their Emergency Room, to their women’s care staff and their OR staff. Everyone was great and very attentive, friendly, and caring. I am from Harlingen and I have never been given this same treatment from neither hospital here. From the bottom of my heart. Thank You for the attention and care. I will forever be grateful.

Yess Ponce This is by farthest the worst medical attention Ive received in my life. The total wait was 6 hrs, after being told it was a 2 hr. wait. Why lie to sick people, seeking medical attention? I was issued tests 3 hours later, then waited 3 hrs later to receive diagnosis. The worse part, during all the waiting I developed a fever, chills and I politely asked a young man how much longer. First, he commented it was 3 people before me to get results, 2 hrs passed and nothing. Finally, after waiting 3 hrs. For doctor to give me diagnosis the doctor has the audacity to carry conversation with an employee for 5 minutes talking about her father being a police officer and doctor telling her he needed therapy. This doctor is ridiculously unprofessional, to top it off they couldnt find my test results. My file wasnt even placed outside my room, which my door was left open no respect for my privacy. This facility deserves 0 stars. Warning, to ill people dont go, and waste your money or time.