1 /5 Paul Hamilton: I brought my car to Condor Automotive for an alignment and was told it would take about 45 minutes. Instead, I ended up waiting nearly 2.5 hours. When they finished, I was informed they couldn’t fully zero out the alignment and that the entire rear suspension and part of the front suspension needed to be replaced—at a quoted cost of over $4,000.
I declined the additional work and asked for the alignment only. When I went to check on my car, I found the tech sitting in it smoking a cigarette and scrolling on his phone. He mentioned he still needed to “test drive” it, which added another 30 minutes.
Overall, this experience was very disappointing. Based on what I saw, I would only consider this shop for basic services like brakes or oil changes, but not for any major work or diagnostics. I won’t be returning.