5 /5 Mitch Macomber: Went to Fredricksburg to camp with a group for the weekend. As soon as I got camper set something went wrong with truck. Called around Friday morning to see if any shop could look at that day, the only ones that would help me was Zach. We were going to tow truck to their shop, but he said no, Ill have someone there in a couple of hours to check it out!(First sign of great customer service). Once Charlie arrived, the diagnosis was not good, miss-fires on #3 & #4. Next they come back with their flatbed and tow to their shop. Over the course of the next week they were able to work my truck in and diagnose problem. Karen is a gem and very knowledgeable of their industry. She talked me through step by step issues and results to every last detail. They were able to fix problem and then worked with me on getting truck back. So as I didnt have to take time off work, we coordinated a pick-up after hours. The whole group of people here are very thorough in all they do and maintain a high level of customer service and professionalism. If only they werent 3 hours away Id be using them for any and all auto services. If you are in that area I highly recommend their services.