Brandons Auto Repair & Diesel Service - Lubbock (TX)

1 /5 Brian Hall: Brandons Auto Repair had my truck for THREE years, thats right three years. After spending over $8,000 dollars on the engine which was mid-diagnosed the first time, they finally got it back to me. This last problem lasted 8 months, as they got my approval to fix the new problem in November of 2024. Upon picking it up, I drove it 78 miles and got stranded in Lamesa. 78 miles and now have to tow it back to this shop. Terrible, terrible!!!!! Needless to say, worst experience ever.

5 /5 Tarek Zeitouni: Family owned and operated! Best service and top notch care for your vehicle, I was incredibly impressed with the quick and friendly service. Hands down the best in town! 5 stars! Highly recommend!

5 /5 J zondo: Brandon and staff are amazing. He got our truck in and out fast. They serviced the front/rear differential, transfer case, and transmission on my F250 Tremor. The truck ran so smooth after this. They are fast, honest and reliable. Update: Brandons still continue to exceed all expectations. Got an oil change the other day and it went great!

5 /5 Jackie Martinez: Brandon, Shawna and his staff are amazing. If you need your car and truck worked on take it to the. They got us in and out quickly when servicing our F250. The truck ran so smooth after it was serviced. Thank you guys for being such a great company.

1 /5 No: I took my car here last summer for some warranty work and an AC compressor replacement. The communication was awful to start with. They kept my car for months and costed me hundreds in rental costs with little to no word as to why they were taking so long. It was always "well get it done this upcoming week". After paying a few thousand I felt was quite inflated I got my car back and the AC works for a couple of months. This May, I turn on my AC with the warming weather and Im surprised to find out my AC doesnt work again. They told me that it was the high line that failed and they only replaced the low line and the compressor and I was out of luck. But they were very happy to quote me another repair. I took my car to another mechanic and he said their shoddy repair was doomed to fail as they didnt replace all of the lines and properly ensure the shards from the first failure didnt cause my new compressor to fail, as they said themselves they didnt service the entire system. So here I am spending more thousands on a fix that should have been done right the first time. Find yourself a different mechanic who respects your time, money, does the job right the first time and honors their work when it fails.